Retail Assistant Store Manager

dxlcareer; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager to build lasting guest relationships and deliver an unmatched experience.

Key duties include guiding a sales team, achieving sales plans, and ensuring inventory control while delivering exceptional customer service in a fast-paced environment. This role emphasizes coaching, knowledge sharing, and operational excellence.

Qualifications

• High school diploma or equivalent required; college degree a plus.
• Minimum 1 year as Assistant Store Manager.
• 2 years in a supervisory role.
• Experience in commission-driven environments preferred.
• Willingness to travel to nearby store locations.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Greet guests, learn their needs, and tailor recommendations.
• Support Store Manager to meet sales plans and manage inventory and costs.
• Serve as product knowledge expert across apparel and brands.
• Coach and train the sales team on selling skills and procedures.

Skills

Assistant SM experience

Supervisory experience

Commission sales

Travel willingness

Physical ability

Education

High school diploma or equivalent

College degree preferred

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.