Retail Assistant Store Manager

Ollie's Bargain Outlet, Inc.; Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company match

20% associate discount

Job summary

Ollie's Bargain Outlet, Inc. is seeking an Assistant Team Leader in Fort Wayne, Indiana, to oversee the front-end operations of the store. This role involves managing payroll budgets, ensuring customer satisfaction, and leading a retail sales team dedicated to providing excellent service.

The ideal candidate should have at least 1-2 years of retail management experience and a high school diploma. Benefits include immediate medical coverage and a generous 401(k) match.

Qualifications

• Minimum of 1-2 years’ retail management experience required.
• Flexibility to work evenings, weekends, and holidays.
• Must have a valid Driver’s license.

Responsibilities

• Assist the Store Team Leader with managing operational goals.
• Provide exceptional Associate and Customer service experiences.
• Maintain store standards and meet operational expectations.

Skills

Retail management experience

Customer service skills

Leadership skills

Education

High School diploma or equivalent

Job description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – How do we get better every day?
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins Day 2 of employment.
• 401(k), generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers.
• 20 % associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front‑end of the store. Ollie’s ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection and store maintenance.

Primary Responsibilities

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Demonstrate Ollie’s "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; make sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Ensure that store standards and company programs meet all operational expectations.
• Ensure that the front‑end, entrance, and exterior of the building are maintained properly.
• Ensure that all Associates are provided daily tasks and are being productive.
• Perform all Team Leader functions to open and close the store when needed.
• Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Minimum of 1‐2 years’ retail management experience with a mid- to large‑size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal‐opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Management experience with these companies translates well to this opportunity: Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few.