Retail Assistant Store Manager

PUMA North America, Inc.; Elizabeth (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where your leadership can shine! As a Store Manager, you'll be responsible for driving sales and ensuring exceptional customer experiences. Engage with consumers and coach your team to success while managing store operations and inventory. This role offers an exciting opportunity to develop your skills in a vibrant retail environment. If you're passionate about retail and ready to make an impact, this position is perfect for you!

Qualifications

• 2-4 years of management experience in retail, preferably in apparel/footwear.
• Proven ability to exceed sales and develop top talent.

Responsibilities

• Ensure the store meets sales, KPIs, and profitability goals.
• Manage payroll and scheduling while providing excellent customer service.
• Oversee training and development of associates and supervisors.

Skills

Management Experience

Customer Service

Sales Skills

Problem-Solving

Physical Stamina

Job description

YOUR MISSION

• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective short and long-term planning, expense control, sales, and service.
• Guarantee high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Assist the Store Manager with recruiting, training, developing, and succession planning for high-performing, results-driven Associates and Supervisors.
• Spend 90% of working time on the sales floor engaging with consumers, selling, and coaching employees.
• Act as the Store Manager when the Store Manager is absent.
• Help prepare and administer performance appraisals.
• Manage payroll control and service-driven scheduling to maintain profitability while providing excellent customer service.
• Ensure the successful completion of required training programs, both Domestic and Global, to drive results.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Oversee Loss Prevention education and awareness programs and ensure operational compliance.
• Manage inventory and shrink goals, oversee physical inventory counts.
• Responsible for merchandise processing and communicating merchandise opportunities to the Store Manager.
• Assist in executing marketing initiatives and events within budget and policy guidelines.
• Develop relationships with local PR and marketing teams.
• Attend offsite training and meetings as required; travel may be involved.
• Handle sales transactions accurately, including refunds and exchanges, adhering to policies.
• Ensure visual merchandising standards are maintained.
• Maintain store cleanliness and communicate maintenance needs promptly.
• Comply with all policies, operational standards, and safety regulations.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

• 2-4 years of management experience in a customer service-oriented retail environment, preferably apparel/footwear, with a results-driven record.
• Proven ability to exceed sales, meet payroll goals, and develop top talent.
• Ability to walk and move frequently, including standing, reaching, bending, and climbing; experience with ladder use is required.
• Physical ability to push/pull equipment, lift/carry up to 30 pounds, and work at heights.
• Critical senses include speaking, hearing, near & far acuity, and vision.
• Strong cognitive skills: reading, basic math, problem-solving, and computer literacy.

SPEED & SPIRIT define our values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is simple: click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity employer. We prohibit discrimination and harassment of any kind and provide equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact us at: [e-mail]