Retail Assistant Manager - Yorkville, IL - United Wireless, a T-Mobile AR

United Wireless; Kendall Township (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead a dynamic team in Yorkville, IL. This role emphasizes fostering a customer-first culture and supporting Sales Representatives in achieving their goals. You will be responsible for coaching team members, managing store operations, and driving financial performance. Join a rapidly growing company that values excellence and offers comprehensive benefits, including health, dental, and paid time off. This is a fantastic opportunity to grow your career in a supportive environment that champions individual potential.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Disability Coverage

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in retail.
• Reliable transportation and a flexible schedule are required.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Drive financial results by monitoring performance indicators and controlling expenses.

Skills

Customer Service

Sales Experience

Coaching

Communication

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Yorkville, IL - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, all while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• Candidates should have 1-2 years of customer service and/or sales experience, preferably in retail.
• The ability to stand for long periods and perform physical tasks as needed is required.
• We are committed to fostering an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

We offer health, dental, vision, and life insurance, along with long-term and short-term disability coverage, and paid time off to promote work-life balance.

About United Wireless

Headquartered in Farmington Hills, Michigan, established in 2007, with over 125 locations across 13 states, we are one of the fastest-growing wireless retailers in the nation. Our success is rooted in excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, drives us to empower our team members to reach their full potential. We are an equal-opportunity employer committed to an inclusive environment where everyone can grow and succeed. Join us in our mission to expand while maintaining our strong, supportive culture.

Salary: $15.50 - $17 per hour