Retail Assistant Manager - Winchester, VA - United Wireless, a T-Mobile AR

United Wireless; Winchester (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Retail Assistant Manager at a forward-thinking company where your leadership will drive customer loyalty and team success. In this role, you will work alongside the Store Manager to foster a customer-first culture, ensuring every interaction is seamless and solutions-oriented. With a commitment to growth and inclusivity, you will help guide a team dedicated to excellence. Enjoy a supportive work environment that values teamwork and innovation, all while providing comprehensive benefits for full-time employees. This is your opportunity to make a meaningful impact in the retail space.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Short-term Disability

Long-term Disability

Qualifications

• 1-2 years of customer service and sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.

Responsibilities

• Coach Sales Representatives to enhance customer interactions.
• Support store maintenance and visual merchandising.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Team Leadership

Communication Skills

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Winchester, VA - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• Candidates should have 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to fostering an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

We offer health, dental, vision, and life insurance, along with short-term and long-term disability coverage, and paid time off to support work-life balance.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and a supportive culture, driven by our core value #BeTheBestU. We are an equal-opportunity employer fostering an inclusive environment where everyone can grow and succeed. Join us to be part of a company that values teamwork, growth, and innovation.

Salary: $14 - $16 per hour