Retail Assistant Manager - Williamsburg, VA - United Wireless, a T-Mobile AR

United Wireless; Williamsburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead and develop a dynamic store team in Williamsburg. This role emphasizes fostering a customer-first culture and ensuring seamless customer experiences. You'll coach Sales Representatives, manage store operations, and drive financial performance while upholding company values. Join a fast-growing wireless retailer committed to excellence and innovation, where teamwork and growth are at the forefront of the company culture. This is an exciting opportunity to make a significant impact in a supportive environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Disability Coverage

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Team Leadership

Communication Skills

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Williamsburg, VA - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Ensure efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the U.S., and possess a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

• Health, dental, vision, and life insurance.
• Long-term and short-term disability coverage.
• Paid time off to support work-life balance.

About United Wireless

Headquartered in Farmington Hills, Michigan, established in 2007, with over 125 locations across 13 states. We are a fast-growing wireless retailer committed to excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, drives us to empower our team members. We are an equal-opportunity employer fostering an inclusive environment where everyone can grow and succeed. Join us to be part of a company that values teamwork, growth, and innovation.

Salary: $14 - $16 per hour