Retail Assistant Manager Spokane, WA

Innovative Signal Analysis, Inc.; Spokane (WA); Hybrid; USD 44,720 - 53,664; Full time

Benefits offered by this job

Employee Discount (50% off smokable cannabis products)

Health, Dental and Vision insurance

Paid Sick Leave and Personal Time Off

Holiday Pay (1.5x) for specific holidays

Job summary

Cannabis & Glass in Spokane, WA is seeking a Retail Assistant Manager to oversee store operations, ensuring compliance and exceptional customer service. In this dynamic role, you will lead daily operations, manage cash handling, and support staff in providing the best service possible.

Ideal candidates will have strong leadership skills, experience in fast-paced retail environments, and a commitment to excellence. We offer competitive compensation, employee discounts, and a professional growth environment.

Qualifications

• Proven leadership skills with experience in retail management.
• Strong commitment to customer service and operational excellence.
• Ability to adapt and thrive in a fast-paced environment.

Responsibilities

• Lead daily operations and ensure compliance and cleanliness.
• Manage all cash operations and reconcile daily.
• Oversee inventory control and vendor returns.
• Coach employees to deliver exceptional customer service.
• Execute promotions and manage online orders.
• Handle escalated customer concerns for positive resolutions.

Skills

Leadership

Customer Service

Inventory Management

Cash Handling

Team Development

Job description

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast‑changing environments.

About the Role

As a Retail Assistant Manager, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day‑to‑day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast‑paced, high‑volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end‑to‑end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best‑in‑class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer‑focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation:

• Earn $44,720 - $53,664 annually
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

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