Retail Assistant Manager Southport

Framebridge; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a Full-time Assistant Manager to join their dynamic team. This role focuses on delivering exceptional customer service and enhancing the retail experience while managing and training staff. The Assistant Manager will collaborate closely with the manufacturing team to ensure smooth operations and customer satisfaction. With a commitment to creativity and design, this position offers a unique opportunity to contribute to a rapidly growing brand that is revolutionizing the custom framing industry. If you are passionate about customer service and enjoy working in a creative environment, this role is perfect for you.

Benefits

Competitive Pay

Health, Vision, and Dental Insurance

Retirement Savings Plan

Paid Parental Leave

Free Frames

Team Building Events

Employee Discount

Paid Time Off

Qualifications

• 2+ years of experience as a store or assistant manager in retail or customer service.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver exceptional customer service and represent the Framebridge brand.
• Support onboarding and training of retail associates.
• Execute operational activities to meet customer experience and financial goals.

Skills

Customer Service

Communication Skills

Analytical Skills

Problem-Solving Skills

Interpersonal Skills

Time Management

Adaptability

Education

Degree in Art, Design, Marketing or Relevant Fields

Job description

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Retail Assistant Manager Southport

Apply locations Chicago, IL, USA time type Full time posted on Posted 5 Days Ago job requisition id JR244949

Job Title: Retail Assistant Manager Southport

Job Description

Framebridge is looking for a Full-time Assistant Manager to join our growing, fast-paced team. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.

We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.

Primary Responsibilities:

1. Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
2. Support onboarding and training great retail associates.
3. Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
4. Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates.
5. Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same.
6. Work closely with manufacturing facility to ensure seamless omni-channel operations.
7. Answer questions and troubleshoot issues using sound judgment.
8. Offer suggestions to innovate and improve our retail experience.
9. Anything required to deliver our 100% happiness guarantee.

Qualifications:

1. Experience as a store manager or assistant manager in a customer service, retail, or hospitality role.
2. An engaging personality with strong influence, interpersonal, communication, and relationship-building skills.
3. Adaptability and willingness to work flexible hours, including evenings and weekends.
4. Strong analytical and problem-solving skills with a track record of delivering positive business results.
5. Interest in design and excitement to work in a creative environment.
6. Quick and eager learner of new tools, technology, products, and processes.
7. Great time-management, organizational, and problem-solving skills.

Extra Credit:

1. Degree in art, design, marketing or relevant fields.

Some Perks:

1. Competitive pay.
2. Health, vision, and dental insurance.
3. Retirement savings plan.
4. Paid parental leave for all parents.
5. Free frames.
6. Team building events.

Benefits:

1. Employee discount.
2. Paid time off.

Experience Level: 2+ years

Weekly Day Range: Monday to Friday, Weekend availability.

Work Location: In person

Time Type: Full time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

About Us

Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Framebridge is a fast-growing company that is revolutionizing the $4 billion custom framing industry. Our brand inspires storytelling, and we strive to ensure your experience as a Framebridge employee is a meaningful chapter of your own history. We promise opportunities for team members to strengthen existing talents and develop new skills in themselves and their coworkers, in an environment that empowers employees to deliver an extraordinary customer experience and make a meaningful impact.