Retail Assistant Manager - Ponderosa Queen Creek

Sonoran Roots; Mesa (AZ); On-site; USD 45,000; Full time

Job summary

Sonoran Roots, a leading cannabis company in Arizona, seeks a committed Retail Assistant Manager to oversee the daily operations of their dispensary. The role includes managing staff, ensuring compliance, and enhancing customer satisfaction. Ideal candidates will have retail experience, strong organizational skills, and a passion for the cannabis industry.

Benefits

Company-paid health insurance

Annual performance and pay review

Year-end bonus eligibility

Employee discount (25%) at Ponderosa Dispensary

Flexible paid time off (PTO)

Employee Referral Bonus - $250 for referrals

Qualifications

• Must be at least 21 years old and have a Facility Agent License.
• 3+ years of retail experience, preferably in a cannabis dispensary.
• 2+ years of experience in a supervisory or leadership role.

Responsibilities

• Oversee daily operations of the dispensary and manage team performance.
• Ensure compliance with security, inventory, and other legal regulations.
• Facilitate staff education on cannabis products and customer service techniques.

Skills

Attention to detail

Strong verbal and written communication

Problem-solving

Organizational abilities

Flexibility

Education

Facility Agent (FA) card

Tools

Point-of-sale systems

Inventory management software

Security systems

Job description

Retail Assistant Manager - Ponderosa Queen Creek

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Retail Assistant Manager - Ponderosa Queen Creek

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Do you want to grow your roots in the Cannabis industry? Are you a fan of Ponderosa Dispensary? Do you have a Facility Agent License? Apply to join the Ponderosa team in bringing a full-spectrum retail experience to Arizona patients and customers!

Sonoran Roots is looking for a highly motivated and reliable individual to join our team as a Retail Assistant Manager, working alongside our Ponderosa team.

About The Company

Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.

The company owns and operates three cultivation facilities (Mesa & Tempe), a state-of-the-art extraction lab (Tempe), and well-established retail dispensaries (Glendale, Chandler, Phoenix, Queen Creek, Mesa, Flagstaff, Tucson). Our family of brands is well known for quality in the Arizona market and includes Sonoran Roots Cannabis, Canamo Concentrates, and Ponderosa Dispensary.

Achievements

• Cannabis Business Times 2024 Best Cannabis Companies To Work For | Cultivation
• "Best Cannabis Vape" - Canamo - in the Best of Phoenix Readers' Choice 2024
• "Best Dispensary for Service" - Ponderosa - in the Best of Phoenix Readers' Choice 2024
• "Best Flower Brand" - Sonoran Roots - in the Best of Phoenix Readers' Choice 2024
  
  

Our Mission

Provide the most consistent, high-quality products and services to the patients, customers, and dispensaries of Arizona, while making a lasting, positive impact on employees and the community.

Our Values

R: Respect - Treat people with appreciation and dignity

O: Open-Mindedness - Be willing to listen to other ideas and consider alternative solutions

O: Opportunity - look at any obstacle as the means to creating possibility

T: Teamwork - the whole is greater than the sum of the parts

S: Sincerity - take pride in your work and be mindful in how your actions impact others

About The Position

The Retail Assistant Manager is tasked with overseeing the daily operations of the dispensary, including team management, ensuring a high level of patient satisfaction, maintaining record-keeping, and maximizing revenue through effective operational and sales strategies. The Retail Manager plays a critical role in patient handling, addressing customer concerns, and collaborating with the General Manager to allocate resources efficiently. They also work closely with the Retail Lead

to ensure proper dispensary opening and closing procedures and the effective utilization of bud-tender time and efforts.

Job Duties And Responsibilities

• Participate in the development and implementation of operational rules, regulations, policies, and procedures to align with the company's mission, vision, goals, and objectives.
• Monitor and ensure the Retail's compliance with security, inventory, and all relevant compliance and legal regulations.
• Collaborate with Retail leadership and inventory personnel to coordinate outreach, promotions, and procurement efforts to meet sales and service objectives.
• Oversee the management of product inventory, cash handling, on-site financial records, and the creation and maintenance of daily operation and financial reports.
• Manage and motivate internal staff to provide top-notch customer service, including directing and monitoring staff performance, making recommendations for hiring, discipline, termination, or advancement of employees.
• Facilitate staff education and development in cannabis products and customer service techniques. Oversee and maintain the company's professionalism, including cleanliness, customer experience, displays, menus, product quality, and other aspects.
• Efficiently schedule staff to achieve productivity and sales goals, including a thorough analysis of shift labor requirements.
• Supervise Retail Leads to ensure the proper completion of tasks.
• Perform additional duties as assigned by management.
  
  

Minimum Qualifications (Required)

• Must be at least 21 years old and have the capability to acquire and uphold an AZDHS Facility Agent Card.
• Attention to detail, the willingness to follow instructions, and consistent attendance are crucial.
• Being a quick learner, open to coaching, and adaptable to various tasks is essential.
• Strong verbal and written communication, interpersonal skills, and impeccable organizational abilities are required.
• Flexibility with scheduling is necessary, as is the capacity to perform effectively in a fast-paced, occasionally stressful setting.
• Familiarity with industry-specific technology and equipment, such as point-of-sale systems, inventory management software, and security systems.
• Skill in successfully mediating and resolving disputes among team members or with
  
  

Additional Qualifications (Preferred)

customers. Perform any additional tasks as delegated or required.

• 3+ years of retail experience, preferably in a cannabis dispensary or related industry.
• 2+ years of experience in a supervisory or leadership role.
• Must be 21 years of age or older and be able to obtain a Facility Agent (FA) badge.
• Must be able to pass a background check.
  
  

Additional Information

Pay Rate: $45,000 per year with opportunity for pay increase after 90 days.

Benefits

Additionally, all FULL TIME Sonoran Roots employees receive:

• Company-paid health insurance.
• Annual performance and pay review.
• Year-end bonus eligibility for every employee.
• Monthly rewards points for free products at Ponderosa Dispensary, so you can sample what you are helping to promote.
• Employee discount (25%) at Ponderosa Dispensary.
• Flexible paid time off (PTO) policy.
• Employee Referral Bonus - $250 if you refer someone who gets hired!! (conditions apply).
  
  

License/Certification: Facility Agent (FA) card (required to start work)

Criminal background check will be performed; most marijuana-related crimes will not negatively impact an application.

Salary: $45000 per year

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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