Retail Assistant Manager - Peoria, IL - United Wireless, a T-Mobile AR

United Wireless; Peoria (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead a dynamic team in Peoria. This role emphasizes fostering a customer-first culture and developing team members to drive sales success. You will collaborate closely with the Store Manager to ensure a seamless customer experience while managing store operations and performance. Join a rapidly growing retailer committed to excellence and innovation, where your contributions will help shape the future of customer service in the wireless industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Short-term Disability

Long-term Disability

Qualifications

• 1-2 years of customer service or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Coach Sales Representatives to enhance customer interactions.
• Drive financial results by monitoring performance indicators.
• Support store maintenance and visual merchandising.

Skills

Customer Service

Sales Experience

Coaching

Retail Procedures

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Peoria, IL - United Wireless, a T-Mobile AR

Join to apply for the Retail Assistant Manager - Peoria, IL - United Wireless, a T-Mobile AR role at United Wireless

Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• Candidates should have 1-2 years of customer service and/or sales experience, preferably in retail.
• The role requires the ability to stand for long periods and perform physical tasks as needed.
• We are committed to fostering an inclusive workplace, and reasonable accommodations can be provided for individuals with disabilities.

Benefits (for Full-time Employees)

We offer health, dental, vision, and life insurance, along with long-term and short-term disability coverage, and paid time off.

About United Wireless

Headquartered in Farmington Hills, Michigan, established in 2007, and with over 125 locations across 13 states, United Wireless is a rapidly growing wireless retailer. Our success is built on a commitment to excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, encourages team members to reach their full potential. We are an equal-opportunity employer that values diversity and inclusion. Join us to be part of a company that values teamwork, growth, and innovation.

Salary: $15.50 - $17 per hour