Retail Assistant Manager - Midlothian, VA - United Wireless, a T-Mobile AR

United Wireless; Midlothian (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in wireless retail is seeking a Retail Assistant Manager to lead a dedicated team in providing exceptional customer experiences. In this role, you'll collaborate closely with the Store Manager to foster a customer-first culture, ensuring that every interaction is seamless and solutions-oriented. With a focus on coaching and developing your team, you'll drive sales success while managing store operations efficiently. This opportunity offers a chance to grow within a rapidly expanding company that values teamwork, innovation, and personal development.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Drive financial results by monitoring performance indicators and controlling expenses.

Skills

Customer Service

Sales Experience

Team Leadership

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Midlothian, VA - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

1. Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
2. Stay informed on products, services, and leadership practices to guide the team effectively.
3. Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
4. Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We support an inclusive workplace and provide reasonable accommodations for individuals with disabilities.

Benefits (Full-time)

Health, dental, vision, and life insurance, along with disability coverage and paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, with over 125 locations across 13 states, we are a rapidly growing wireless retailer. Our core value, #BeTheBestU, drives us to empower our team members to reach their full potential. We are committed to an inclusive culture where everyone can grow and succeed. Join us to be part of a company that values teamwork, growth, and innovation.

Salary: $14 - $16 per hour