Retail Assistant Manager: Lead Store Ops & Service

Rack Room Shoes; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A retail footwear company is seeking an Assistant Manager to help oversee daily store operations and provide leadership to staff. The role includes ensuring customer safety, managing inventory, and handling payroll. Candidates should possess effective communication and managerial skills, and be knowledgeable about footwear and store operations. This position provides an opportunity to develop leadership abilities and maintain high service standards in a dynamic retail environment.

Qualifications

• An approved background check.
• Effective communication skills are essential.
• Strong interpersonal skills necessary for customer interactions.
• Understanding of footwear, accessories, and shoe care.
• Knowledge of corporate and store operations policies.

Responsibilities

• Assist the Store Manager in managing day-to-day store operations.
• Ensure customer safety and welfare.
• Provide leadership and training to staff.
• Handle customer issues promptly.
• Maintain inventory control and adherence to policies.
• Oversee payroll control and scheduling.
• Ensure adherence to loss prevention policies.

Skills

Effective verbal and written communication skills

Managerial and organizational skills

Strong interpersonal skills

Strong visual merchandising skills

Basic mathematical skills

Job description

A retail footwear company is seeking an Assistant Manager to help oversee daily store operations and provide leadership to staff. The role includes ensuring customer safety, managing inventory, and handling payroll. Candidates should possess effective communication and managerial skills, and be knowledgeable about footwear and store operations. This position provides an opportunity to develop leadership abilities and maintain high service standards in a dynamic retail environment.