Retail Assistant Manager - Lead, Sell & Grow

Abercrombie & Fitch Spain, SL; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental/adoption leave

401K with company match

Training and development

Career advancement

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a sales supervisor to lead the front of the store, oversee staff scheduling and payroll, and ensure excellent customer service while driving brand sales in a fast-paced environment.

You will train non-management staff, maintain visual displays, and analyze performance data to guide decisions. This role emphasizes product knowledge, teamwork, and adherence to company values across omnichannel operations.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and brand-aligned service.
• Demonstrate knowledge of current fashion trends and product lines.
• Drive to achieve results with a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and coaching abilities.
• Take initiative and maintain confidence in a fast-paced environment.
• Balance multiple tasks with attention to detail and proactive thinking.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Team building

Initiative

Multitasking

Staff supervision

Payroll management

Visual merchandising

Brand knowledge

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking a sales supervisor to lead the front of the store, oversee staff scheduling and payroll, and ensure excellent customer service while driving brand sales in a fast-paced environment.

You will train non-management staff, maintain visual displays, and analyze performance data to guide decisions. This role emphasizes product knowledge, teamwork, and adherence to company values across omnichannel operations.