Retail Assistant Manager: Lead Customer Service and Ops

R301US Hibbett Retail, Inc.; Franklin (VA); On-site; USD 34,000 - 38,000; Full time

Job summary

Hibbett Retail, Inc.– Franklin, VA store seeks an Assistant Manager to support Store Manager in daily operations at a Walmart Shopping Center location. Responsibilities include selling, restocking, merchandising, ordering and scheduling while ensuring excellent customer service and adherence to company policies.

The role requires knowledge of store departments, the ability to lead in the Manager's absence, and experience in a retail setting with strong attention to detail and team leadership

Qualifications

• Experience in retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative and attention to detail.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering and scheduling.
• Take responsibility for store operations in Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across departments.

Skills

Customer service

Interpersonal communication

Fast-paced work

Team collaboration

Job description

Hibbett Retail, Inc.– Franklin, VA store seeks an Assistant Manager to support Store Manager in daily operations at a Walmart Shopping Center location. Responsibilities include selling, restocking, merchandising, ordering and scheduling while ensuring excellent customer service and adherence to company policies.

The role requires knowledge of store departments, the ability to lead in the Manager's absence, and experience in a retail setting with strong attention to detail and team leadership