Retail Assistant Manager - Indianapolis, IN - United Wireless, a T-Mobile AR

United Wireless; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An innovative company is seeking a Retail Assistant Manager to enhance customer experiences and lead a dedicated team. In this role, you will collaborate closely with the Store Manager to drive sales and foster a customer-first culture. Your responsibilities will include coaching team members, managing store operations, and ensuring efficient use of resources. With a commitment to inclusivity and employee growth, this role offers a chance to thrive in a dynamic retail environment. Join a team that values excellence and encourages you to reach your fullest potential.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Qualifications

• 1-2 years of customer service or sales experience, preferably in retail.
• Must be at least 18 years old and authorized to work in the United States.

Responsibilities

• Coach Sales Representatives to improve customer interactions.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Team Leadership

Communication Skills

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Indianapolis, IN - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Ensure efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, all while upholding company policies and procedures.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation and a flexible schedule are necessary.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We support an inclusive workplace and provide reasonable accommodations for individuals with disabilities.

Benefits (for Full-time Employees)

Health, dental, vision, and life insurance; long-term and short-term disability coverage; paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and fostering a culture that feels like home. Our core value, #BeTheBestU, encourages team members to reach their fullest potential. We are an equal-opportunity employer dedicated to diversity and inclusion.

Salary: $14 - $16 per hour