Retail Assistant Manager - Howell, MI - United Wireless, a T-Mobile AR

United Wireless; Howell (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Retail Assistant Manager in Howell, MI. This role involves supporting the Store Manager, coaching sales staff, and ensuring a customer-first culture. The ideal candidate will have experience in retail and a commitment to customer satisfaction.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Paid Time Off

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in retail.

Responsibilities

• Coach Sales Representatives to improve customer interactions.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Howell, MI - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, all while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

Includes health, dental, vision, and life insurance, along with disability coverage and paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We value excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, encourages team members to reach their full potential. We are an equal-opportunity employer fostering an inclusive environment where everyone can succeed.

Salary: $14 - $16 per hour