Retail Assistant Manager — Growth & Leadership (Fashion)

Abercrombie & Fitch; Westlake (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Bonus

Paid Time Off

Volunteer Day

Merchandise Discount

Insurance - Medical/Dental/Vision

Life & Disability Insurance

Parental Leave

401(K) with Company Match

Training & Development

Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager for Crocker Park, Hollister in Westlake, Ohio. This role blends business strategy, operations, and people leadership to drive sales and deliver best-in-class customer service.

You will oversee daily store operations, supervise staff, manage staffing and payroll, train team members, and ensure product knowledge and compelling visual displays while leveraging data to inform decisions.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Skills

Supervisory experience

Customer focus

Fashion trend knowledge

Communication & teamwork

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager for Crocker Park, Hollister in Westlake, Ohio. This role blends business strategy, operations, and people leadership to drive sales and deliver best-in-class customer service.

You will oversee daily store operations, supervise staff, manage staffing and payroll, train team members, and ensure product knowledge and compelling visual displays while leveraging data to inform decisions.