Retail Assistant Manager (Full-time)

Fragrance.com; City of White Plains (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

A leading beauty e-commerce company is seeking a Retail Assistant Manager to drive sales and enhance customer loyalty while managing store operations. The ideal candidate will foster a motivated team, achieve operational goals, and ensure a high standard of service in a fast-paced retail environment.

Benefits

PTO and Paid holidays

Short Term Disability

Life Insurance

401(k) Retirement Savings Plan and match

Employee Discounts

Qualifications

• 2-3 years of hands-on retail experience required.
• 2+ years in retail supervision or assistant management.
• Ability to work in a fast-paced environment.

Responsibilities

• Set and execute sales performance goals.
• Oversee stock and store operations.
• Hire, train, and assess employee performance.

Skills

Customer centric

Strong business acumen

Interpersonal skills

Leadership

Problem-solving

Organizational skills

Analytical skills

Tools

Microsoft Office Suite

Job description

Department : Retail

Reports to : Store Manager

Classification : Hourly

COMPANY PROFILE

Fragrance.com is a worldwide leading beauty e-commerce company created to provide the public with access to the largest inventory of genuine, brand name fragrances, skincare, candles, aromatherapy and more.

Job Overview :

The Retail Assistant Manager will be a strong assistant to the store manager and also responsible for maintaining and achieving high operational and merchandising standards and sales goals, while building a highly motivated team and developing top talent to the next level. You will work to foster client's loyalty, brand awareness and expand our brand presence while spearheading these efforts with a customer-centric attitude / concierge-like service.

RESPONSIBILITIES :

• Set and execute sales performance goals to increase profitability
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations
• Merchandise store weekly
• Uphold the highest standards of integrity and ethical behavior, acting with honesty and transparency in all professional interactions.
• Demonstrate a strong achievement drive to meet and exceed sales goals, consistently striving for excellence and delivering high-quality results
• Lead projects and teams effectively, providing clear direction, motivation, and support to team members and fostering a collaborative and high-performing work environment.
• Daily, weekly, monthly sales monitoring analysis, inventory management and reporting
• Constantly updating the team on relevant information and sharing reports and analysis information
• Demonstrate in-depth knowledge of the merchandise, ensure selling staff is educated in all aspects of product knowledge
• Hire, train, and assess store employee's productivity and performance
• Demonstrate flexibility when faced with changing priorities and work environments, maintaining effectiveness and efficiency under varying circumstances and responding to new challenges and opportunities
• Consistently meet deadlines and deliverables, showing a reliable and responsible work ethic. Ensure tasks are completed accurately and on time, demonstrating commitment and consistency.
• Exhibit a confident and proactive approach in all tasks, making informed decisions and taking initiative when necessary.
• Employ strong analytical skills to evaluate complex information, identify trends, and make data-driven decisions.
• Identify, analyze and resolve issues promptly and effectively. Develop creative and practical solutions to overcome obstacles and improve processes, demonstrating resourcefulness and initiative.

REQUIRED KNOWLEDGE AND SKILLS :

• 2+ years' Retail supervisor or assistant store management experience
• Customer centric with a positive attitude
• Strong business acumen-use of business analytics
• Excellent interpersonal and communication skills
• Demonstrate leadership and strong problem-solving, multitasking and organizational skills
• Ability to establish + maintain strong client relationships
• The ability to work in a fast-paced, deadline-oriented environment with limited resources and minimal supervision.
• The ability to work collaboratively with a wide range of personalities with the desire to be a team player.
• Ability to travel frequently to other store locations and corporate office.
• Understanding of Beauty and personal care is a plus
• Additional language skills is a plus
• Ability to swiftly absorb new information, processes and technologies.

REQUIRED EXPERIENCE :

• 2-3 years of hands-on retail experience
• Experience in managing and developing staff
• Proficiency in Microsoft Office suite
• Experience in merchandising
• Experience in marketing

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

FRAGRANCE.COM BENEFITS :

PTO and Paid holidays

Short Term Disability

Life Insurance

Accident & Critical Illness

Flexible Spending Account

401(k) Retirement Savings Plan and match

Employee Discounts

This is a direct hire. No agencies or recruiters please

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Fragrance.com is firmly committed to the principle of equal employment opportunity. Fragrance.com offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy.

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Retail Assistant Manager • White Plains, NY, US

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