Retail Assistant Manager - Fairfax, VA - United Wireless, a T-Mobile AR

United Wireless; Fairfax (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead a dynamic store team in Fairfax, VA. This role emphasizes fostering a customer-first culture while supporting Sales Representatives in achieving their goals. You'll be instrumental in ensuring a seamless shopping experience and driving financial performance through effective management. The company values teamwork and growth, offering a supportive environment for your professional development. If you have a passion for retail and a commitment to customer satisfaction, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Paid Time Off

Qualifications

• 1-2 years of customer service and sales experience, preferably in retail.
• Reliable transportation and flexible schedule required.

Responsibilities

• Coach Sales Representatives to improve customer interactions.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Coaching

Problem Solving

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Fairfax, VA - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, all while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to fostering an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

We offer health, dental, vision, and life insurance, along with disability coverage and paid time off to support work-life balance.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and a supportive culture, guided by our core value #BeTheBestU. We promote an inclusive environment where everyone can grow and succeed. Join us if you value teamwork, growth, and innovation.

Salary: $14 - $16 per hour