Retail Assistant Manager — Customer Experience & Store Ops

Kizik Design Llc; Tysons (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Kizik in Tysons, VA is seeking an Assistant Manager to help the Store Manager lead the team, engage customers, and uphold sales floor operations.

You will share the Kizik brand story, build relationships, handle POS transactions and cash duties, and support in-store events and merchandising.

This role requires standing for long periods and working flexible shifts, including weekends and holidays, to ensure smooth daily store operations.

Qualifications

• Passion for customer service and hospitality.
• Excellent communication skills.
• Organized with keen attention to detail.
• Understand basic retail metrics and sales behaviors.
• Proactive, self-motivated and eager to learn.
• Able to work flexible shifts, including weekends and holidays.

Responsibilities

• Share Kizik brand story and product knowledge with customers.
• Form customer relationships for the brand.
• Transact POS sales accurately and maintain reporting as necessary.
• Open and close cash duties.
• Assist with store build-out and ongoing visual merchandising.
• Support the planning and execution of in-store special events.
• Daily store operations and maintenance including light cleaning, trash, receiving shipment, organizing stock.

Skills

Customer service

Communication

Organization

Retail metrics

Proactive learning

Flexible shifts

Job description

Kizik in Tysons, VA is seeking an Assistant Manager to help the Store Manager lead the team, engage customers, and uphold sales floor operations.

You will share the Kizik brand story, build relationships, handle POS transactions and cash duties, and support in-store events and merchandising.

This role requires standing for long periods and working flexible shifts, including weekends and holidays, to ensure smooth daily store operations.