Retail Assistant Manager: Customer Experience Lead

Kitty Hawk Kites, Inc.; Destin (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Kitty Hawk Kites seeks a Retail Store Assistant Manager to work closely with the Store Manager to maximize customer satisfaction, manage staff, and uphold company policies. The role includes opening/closing, stocking, and supervising crew while safeguarding assets and ensuring a safe, welcoming store environment.

The position is full-time and located at our Destin, Florida store. You will help train staff, prepare reports, and contribute to sales initiatives and trend feedback.

Qualifications

• 3+ years retail sales experience.
• Basic mathematical skills.
• Ability to follow instructions.
• Ability to communicate and relate positively with a variety of people.
• Self-starter with willingness to learn.
• Reliable, responsible, and trustworthy.

Responsibilities

• Assist customers and ring up purchases.
• Open/close store and stock merchandise.
• Monitor and assist other staff.
• Protect company assets through loss prevention techniques.
• Handle managerial tasks when store manager is unavailable.
• Assist store manager with staffing, training, and scheduling.

Skills

Retail sales experience

Basic math skills

Follow instructions

Communication

Self-starter

Reliability

Job description

Kitty Hawk Kites seeks a Retail Store Assistant Manager to work closely with the Store Manager to maximize customer satisfaction, manage staff, and uphold company policies. The role includes opening/closing, stocking, and supervising crew while safeguarding assets and ensuring a safe, welcoming store environment.

The position is full-time and located at our Destin, Florida store. You will help train staff, prepare reports, and contribute to sales initiatives and trend feedback.