Assistant Retail Manager (Destin, FL)

Kitty Hawk Kites, Inc.; Kill Devil Hills (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading adventure recreation retailer seeks a Retail Store Assistant Manager in Kill Devil Hills, NC. This role emphasizes customer satisfaction and managing staff while assisting the Store Manager. Responsibilities include overseeing store operations, training staff, and maintaining an inviting environment. Ideal candidates have over 3 years of retail experience and strong communication skills. This position offers a dynamic indoor/outdoor work environment aligned with the company mission of customer service excellence.

Qualifications

• 3+ years of experience in retail sales.
• Ability to follow instructions and learn quickly.
• Strong interpersonal skills and customer-focused.

Responsibilities

• Assist customers and manage store operations.
• Supervise staff and ensure company policies are followed.
• Handle managerial tasks when needed.

Skills

Retail sales experience

Basic mathematical skills

Positive communication skills

Self-starter

Reliable and trustworthy

Job description

Description

The Retail Store Assistant Manager embraces the company vision, mission, and values, and works closely with the Store Manager to achieve maximum customer satisfaction, manage staff, and maintain company policies and procedures.

Responsibilities

• Perform essential crew duties, including assisting customers, ringing up purchases, opening/closing store, and receiving/stocking merchandise
• Monitor and assist other staff
• Protect company assets through loss prevention techniques
• Handle managerial tasks when the store manager is unavailable
• Assist the store manager with a variety of duties, such as:
  • Careful selection and training of staff
  • Supervise staff and prepare staffing schedules
  • Prepare documentation such as opening/closing reports and transfer forms
  • Maintain the store as a clean, safe, and attractive environment
  • Maintain stock levels
  • Monitor maintenance needs
  • Assist buyers with feedback and current trends
• Operate within KHK Inc. core values, mission, and purpose
• Other duties as assigned

Skills & Qualifications

• 3+ years retail sales experience
• Basic mathematical skills
• Ability to follow instructions
• Positive communication and interpersonal skills with a variety of people
• Self‑starter with a willingness to learn
• Reliable, responsible, and trustworthy

Working Conditions

The work environment is primarily indoor, climate‑controlled. Occasional outdoor work may be required, exposing employees to natural elements. The noise level is moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

Approximately one‑third of the time will involve climbing, balancing, stooping, kneeling, crouching, or crawling; one‑third to two‑thirds of the time will involve standing, walking, sitting, and reaching; about two‑thirds of the time will involve using the hands to finger, handle, or feel, as well as talking or hearing. The employee may lift up to 25 lbs on a regular basis. Vision is required for close, color, peripheral, depth perception and focus adjustment. Additional physical demands arise from continuous computer work, cash register use, sales floor engagement, events, and mail order responsibilities.

Company Information

Kitty Hawk Kites has been teaching the world to fly since 1974. We sell clothing, kites, watersports equipment, toys, and more for your next adventure! KHK operates in 7 states, with over 25 locations along the east coast. We strive to be the leading company in adventure recreation and retail by building a reputation for fun, and excellence through dedication to customer service, quality, safety, and value.

Kitty Hawk Kites, Inc is an Equal Opportunity Employer.