Retail Assistant Manager - Commerce, MI - United Wireless, a T-Mobile AR

United Wireless; Commerce (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Manager to lead and develop a dedicated store team. This role emphasizes fostering a customer-first culture and ensuring seamless customer experiences. You will coach Sales Representatives, manage store operations, and drive financial results while upholding company values. With a commitment to teamwork and growth, this position offers an exciting opportunity to make a significant impact in a supportive environment. If you thrive in a dynamic retail setting and are passionate about customer service, this role is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Disability Coverage

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in retail.
• High school diploma, GED, or equivalent required.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Coaching

Team Leadership

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Commerce, MI - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Ensure efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies and procedures.

Requirements

• Must be at least 18 years old and authorized to work in the United States.
• High school diploma, GED, or equivalent required.
• Reliable transportation and a flexible schedule are necessary.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We support an inclusive workplace and provide reasonable accommodations for individuals with disabilities.

Benefits (for Full-time Employees)

Includes health, dental, vision, and life insurance, long-term and short-term disability coverage, and paid time off to promote work-life balance.

About United Wireless

Headquartered in Farmington Hills, Michigan, established in 2007, with over 125 locations across 13 states. We are committed to excellence, opportunity, and a culture that feels like home. Our core value, #BeTheBestU, drives us to empower our team members to reach their full potential. We are an equal-opportunity employer fostering an inclusive culture where everyone can grow and succeed. Join us as we expand while maintaining our supportive culture. If you value teamwork, growth, and innovation, United Wireless is the place for you!

Salary: $14 - $16 per hour