Retail Assistant Manager - Columbus, IN - United Wireless, a T-Mobile AR

United Wireless; Columbus (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading wireless company is seeking a Retail Assistant Manager in Columbus, IN, to drive customer loyalty and support a team of Sales Representatives. This role focuses on fostering a customer-first culture while managing store operations and enhancing team performance. The ideal candidate will have prior retail experience and a commitment to inclusivity.

Benefits

Health, dental, and vision insurance

Life insurance

Paid time off

Qualifications

• Must be at least 18 years old and authorized to work in the U.S.
• 1-2 years of customer service and/or sales experience.
• Reliable transportation and flexible schedule required.

Responsibilities

• Coach Sales Representatives to improve customer interactions.
• Manage customer wait times for a seamless in-store experience.
• Support store maintenance and retail procedures.

Skills

Customer Service

Sales Experience

Team Leadership

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Columbus, IN - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance, managing customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures, ensuring efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, all while upholding United Wireless policies and procedures.

Requirements

• Applicants must be at least 18 years old, authorized to work in the United States, and have a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We are committed to an inclusive workplace; reasonable accommodations are available for individuals with disabilities.

Benefits (for Full-time Employees)

Includes health, dental, vision, and life insurance, long-term and short-term disability coverage, and paid time off.

About United Wireless

Founded in 2007 and headquartered in Farmington Hills, Michigan, United Wireless has grown to over 125 locations across 13 states. We are committed to excellence, opportunity, and fostering a supportive, inclusive culture. Our core value, #BeTheBestU, encourages team members to reach their full potential. We value teamwork, growth, and innovation, and are dedicated to expanding while maintaining our strong culture.

Salary: $14 - $16 per hour