Retail Assistant Manager

Twice Daily; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Quarterly Bonus Potential

Ongoing Leadership Development & 5

401K Matching

Affordable Healthcare Insurance

Paid Time Off

Healthy Meal Perks

Fuel & Store Discounts

Annual Tuition Reimbursement up to 250

Pet & Life Insurance Programs

Aggressive Referral Bonus Program

Internal Promotion

Job summary

Twice Daily is hiring an Assistant Manager to support the General Manager in leading daily store operations and delivering exceptional guest experiences. You will coach and supervise staff, ensure accurate cash handling, and maintain product freshness and store standards on all shifts.

The role emphasizes adaptability, accountability, and a commitment to community-focused service with opportunities for growth and a path toward senior operations leadership.

Qualifications

• 2 years experience in the retail food service or hospitality industries.
• Must be able to serve guests, communicate, and handle cash transactions effectively.
• Must be accountable, reliable and punctual.
• Must have sufficient visual ability to check identification and process credit cards.
• Must be able to lift/stock inventory weighing up to 50 pounds.

Responsibilities

• Supervising all aspects of store operations in the absence of the General Manager.
• Ensures best in class service is extended and delivered to all Twice Daily guests.
• Serves as a retail ambassador for the Twice Daily brand.
• Develops a passion for the Twice Daily offering and culture in self and others.
• Acts as role model for all elements of the Twice Daily culture and core values.
• Trains, develops and leads team members to go above and beyond for each guest.
• Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
• Ensures all fresh all day products are produced merchandised and maintained according to Twice Daily standards.
• Ensures all required inventory levels freshness and product rotation standards are maintained.
• Maintains all Twice Daily interior and exterior image standards.
• Performs basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
• Keeps the store clean and orderly including bathrooms and fuel dispensers.
• Participates in stocking items and marketing promotion efforts.
• Memorizes product locations throughout the store and guides customers while providing suggestions as needed.
• Assists the General Manager in hiring activities.
• Participates in employer branding and recruitment marketing programs.
• Reports to work on time ready to work scheduled shift.

Skills

Leadership

Customer service

Cash handling

Communication

Team training

Education

Associates degree in Business Administration Marketing Hospitality or related field

Job description

Freshen up your career in Retail Leadership At Twice Daily we are a part of your community and for hundreds of local workers; we are a first job a fresh start and a future career path Twice Daily is continuing to build an amazing team of Assistant Managers and we want you to be a part of it We have been recognized as a top employer for the last six years in a row so join us to keep the streak alive To be a successful leader with us you must be adaptable accepting and accountable

Summary

The Assistant Manager AM assists the General Manager GM in leading and coaching team members to maximize the guest experience The AM is accountable for the stores operation in the GMs absence The Assistant Managers are our pool of future senior operations leaders

When You Work

Day Shift 6 AM 2 PM 1st ShiftEvening Shift 2 PM 10 PM 2nd ShiftOvernight Shift 10 PM 6 AM 3rd ShiftWeekend Availability ExpectedOvertime Availability Optional

What We Need

• 18 years of age
• 2 years experience in the retail food service or hospitality industries
• Must be able to serve guests communicate and handle cash transactions effectively
• Must be accountable reliable and punctual
• Must have sufficient visual ability to check identification and process credit cards
• Must be able to liftstock inventory weighing up to 50 pounds lifting cases of milk beer soda etc

Whats Available for You

• Weekly Pay
• Quarterly Bonus Potential
• Ongoing Leadership Development & Training
• 401K Matching
• Affordable Healthcare Insurance
• Paid Time Off
• Healthy Meal Perks
• Fuel & Store Discounts
• Annual Tuition Reimbursement up to 2500
• Pet & Life Insurance Programs
• Aggressive Referral Bonus Program
• Internal Preference for Promotions

What You Will Be Doing

• Supervising all aspects of store operations in the absence of the General Manager
• Ensures best in class service is extended and delivered to all Twice Daily guests
• Serves as a retail ambassador for the Twice Daily brand
• Develops a passion for the Twice Daily offering and culture in self and others
• Acts as role model for all elements of the Twice Daily culture and core values
• Trains develops and leads team members to go above and beyond for each guest
• Provides daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values
• Ensures all fresh all day products are produced merchandised and maintained according to Twice Daily standards
• Ensures all required inventory levels freshness and product rotation standards are maintained
• Maintains all Twice Daily interior and exterior image standards
• Performs basic math functions to collect payments make accurate change and maintain an accurate cash drawer
• Keeps the store clean and orderly including bathrooms and fuel dispensers
• Participates in stocking items and marketing promotion efforts
• Memorizes product locations throughout the store and guides customers while providing suggestions as needed
• Assists the General Manager in hiring activities
• Participates in employer branding and recruitment marketing programs
• Reports to work on time ready to work scheduled shift

Things Wed Prefer

• Associates degree in Business Administration Marketing Hospitality or a related field
• Prior experience in a C Store andor food service environment
• Prior supervisory experience
• Experience working with Microsoft Suite of products
• Desire for a long term career in retail services
• Bilingual applicants are encouraged to apply

Who We Are

Our parent Tri Star Energy is a growing local family owned company with nearly two thousand employees and 150 locations based in Nashville TN With Wholesale Commercial and Retail Convenience Store services we are a premier convenience retailer and one of the leading fuel providers in the Southeast Our retail brands Twice Daily Sudden Service and White Bison are well known throughout the region as providing a differentiated food and fuel experience that is second to none for our 1 priority our Guests Tri Star Energys mission is To build lasting relationships by serving our community Our people are driven by our core values Strive for Balance Expect Achievement Be a Servant Leader Have Integrity and Be Committed Join our awesome team today and be a part of setting a new bar for an industry on the rise Tri Star Energy is an equal opportunity employer and hires without regard to race color religion sex age national origin disability sexual orientation gender identity or expression marital status veteran status genetics or any other category protected under applicable law AM FS0017a