Retail Assistant Department Manager — Inclusive Service & Leadership

Anthropologie; Farmington (CT); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

PTO

Retirement plan

Job summary

Anthropologie in Farmington, CT is seeking an Assistant Department Manager to support service, selling, and store operations, fostering a welcoming, energetic environment. You will collaborate with stylists, leaders and the team to drive events and store objectives while championing the SPARKED program and brand standards.

You will participate in recruiting, onboarding, and employee development, coordinating open/close procedures, inventory, and omni-channel fulfillment.

Qualifications

• Retail leadership experience and ability to lead a team on the sales floor.
• Willingness to work nights, weekends and holidays.
• Desire to learn and grow within the organization.

Responsibilities

• Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program.
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued.
• Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community.
• Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
• Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team.
• Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities.
• Supports daily operating processes such as opening and closingprocedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
• Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns.
• Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives.
• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives.
• Checks in with leadership to maintain communication and teamwork on completing store objectives.
• Adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team.
• Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager

Skills

Retail leadership

Team player

Flexible hours

Brand ambassador

Customer service

Job description

Anthropologie in Farmington, CT is seeking an Assistant Department Manager to support service, selling, and store operations, fostering a welcoming, energetic environment. You will collaborate with stylists, leaders and the team to drive events and store objectives while championing the SPARKED program and brand standards.

You will participate in recruiting, onboarding, and employee development, coordinating open/close procedures, inventory, and omni-channel fulfillment.