Retail Assistant

Island Hospitality Management; Orange Lake (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, and Vision Insurance

401(k) Retirement plan with company match

Employee discounts

Paid Sick and Vacation Time

Job summary

Island Hospitality Management in Orange Lake, NY is seeking a Retail Assistant to provide exceptional customer service and handle all aspects of merchandise. Responsibilities include greeting customers, maintaining inventory, operating cash register operations, and ensuring a clean store environment. The ideal candidate will have basic computer skills, excellent communication abilities, and be approachable to guests. Benefits include health insurance, paid time off, and a 401(k) retirement plan.

Qualifications

• Basic computer proficiency, including the ability to use email and the internet.
• Excellent written and verbal communication skills.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Greet customers, answer the telephone courteously, and complete all sales transactions.
• Ensure merchandise inventory is kept neat, attractively displayed, and sufficiently stocked.
• Operate cash register, fuel console, and lottery machine transactions.
• Receive payment from customers and provide change.

Skills

Basic computer proficiency

Excellent written communication skills

Excellent verbal communication skills

Customer service skills

Job description

Overview

At Camp Margaritaville Resort, we blend laid‑back island vibes with exceptional hospitality to create unforgettable experiences for every guest. From family‑friendly activities to signature Margaritaville celebrations, we deliver fun, escape, and adventure in every moment.

Position Summary

As our Retail Assistant, you will handle all aspects of merchandise while working to ensure our guests and customers receive quality customer service.

This position may require flexible scheduling availability

Job Requirements

• Greet customers, answer the telephone courteously, and complete all sales transactions
• Ensure merchandise inventory is kept neat, attractively displayed, and sufficiently stocked
• Communicate inventory shortages to the Resort Manager and Retail Supervisor
• Operate cash register, fuel console, lottery machine, money order machine, and telecom transactions
• Receive payment from customers in cash, check, or credit card and accurately count and provide change when applicable
• Report cash shortages to the Resort Manager as needed
• Assist with merchandise orders, receive and verify vendor deliveries, and stock merchandise as requested
• Maintain a good working relationship with vendors
• Perform shift opening and closing duties as assigned by Retail Supervisor
• Greet and register overnight campers and provide passes to registered guests
• Clean and maintain both the inside and outside areas of the store
• Inspect store facilities and equipment to ensure the safety, cleanliness, and proper working order
• Report all issues to Resort Manager and Retail Supervisor when applicable

Job Qualifications

• Basic computer proficiency, including the ability to use email and the internet
• Excellent written and verbal communication skills
• Readily available and approachable for all guests while providing excellent guest service

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

How We Thank You For All You Bring To The Team

Rewarding Benefits Package

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in‑house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.