Retail Asset Protection Specialist

SEPHORA; San Francisco (CA); On-site; USD 36,162 - 42,622; Full time

Job summary

Sephora in San Francisco is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You'll work with store leadership to implement safety measures, monitor activity, and handle incidents with professionalism and care.

The role focuses on lead trainings, reducing shrink, and maintaining a safe store presence, with flexibility to support multiple locations as needed. 30-40 hours weekly; nights, weekends and holidays required.

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de‑escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness - Lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence - Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership - Collaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigate - Use CCTV and reporting tools to identify and investigate losses
• Incident response - De‑escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting - Complete audits and prepare reports for asset protection efforts
• Compliance - Adhere to all asset protection policies and licensing requirements
• Support multiple locations as needed
• Represent Sephora Testify in court on behalf of the company if required

Skills

Retail operations

Loss prevention

Communication

CCTV reporting

Tools

CCTV systems

Job description

Sephora in San Francisco is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You'll work with store leadership to implement safety measures, monitor activity, and handle incidents with professionalism and care.

The role focuses on lead trainings, reducing shrink, and maintaining a safe store presence, with flexibility to support multiple locations as needed. 30-40 hours weekly; nights, weekends and holidays required.