Retail Asset Protection Specialist

Goodwill South Florida; Miami (FL); On-site; USD 24,000 - 37,000; Full time

Job summary

Goodwill South Florida is seeking Asset Protection Agents to provide excellent customer service while protecting company assets. You will monitor activity, identify potential theft, conduct investigations, and complete incident reports to support loss prevention across assigned locations.

The role requires high school diploma, retail asset protection experience, and the ability to write clear reports. Bilingual English/Spanish/Creole is highly desirable.

Qualifications

• High School Diploma or equivalent education.
• Prior Asset Protection experience in retail.
• Bilingual English/Spanish/Creole desirable.
• Ability to write reports.

Responsibilities

• Supervise customer activities to identify potential theft.
• Complete investigations and incident paperwork.
• Maintain documentation of Asset Protection activities.
• Conduct audits to identify fraud.
• Coordinate with store management and law enforcement.
• Enforce security policies across locations.

Skills

Problem Solving

Oral Communication

Written Communication

Professionalism

Safety Awareness

Attendance/Punctuality

Dependability

Ethics

Education

High School Diploma or equivalent

Job description

Goodwill South Florida is seeking Asset Protection Agents to provide excellent customer service while protecting company assets. You will monitor activity, identify potential theft, conduct investigations, and complete incident reports to support loss prevention across assigned locations.

The role requires high school diploma, retail asset protection experience, and the ability to write clear reports. Bilingual English/Spanish/Creole is highly desirable.