Retail Asset Protection Coordinator

Nordstrom, Inc.; Palo Alto (CA); On-site; USD 39,000 - 40,000; Full time

Job summary

Nordstrom, Inc. is seeking an Asset Protection Coordinator in California to help maintain a safe store environment.

You will support safety initiatives, investigate incidents, and collaborate with store leadership and local law enforcement to reduce shrink and promote operational excellence. From monitoring CCTV to conducting investigations and training teams, you will play a critical role in protecting people, customers, and assets while upholding Nordstrom's high standards of service and

Qualifications

• 1+ year of retail or asset protection experience.
• A valid security license is required for this role in specified locations.
• Strong organizational and time management skills.
• A calm and professional approach to handling safety related situations.
• Strong accountability, initiative, and confidentiality.
• Excellent verbal and written communication skills.
• Ability to work a flexible schedule based on business needs.
• Knowledge of CCTV systems and basic computer skills (preferred).
• Comfortable using surveillance, reporting, and monitoring technologies.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting package checks, and responding to alarms.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and reporting tools.
• Complete accurate and timely incident, investigation, and security metric reports.
• Assist in training store teams and connect with local law enforcement.

Skills

Security license

Retail experience

Organizational skills

Communication skills

Flexible schedule

CCTV knowledge

Surveillance tools

Job description

Nordstrom, Inc. is seeking an Asset Protection Coordinator in California to help maintain a safe store environment.

You will support safety initiatives, investigate incidents, and collaborate with store leadership and local law enforcement to reduce shrink and promote operational excellence. From monitoring CCTV to conducting investigations and training teams, you will play a critical role in protecting people, customers, and assets while upholding Nordstrom's high standards of service and