Retail Armed Security Officer

Cambridge Security Services; Town of Florida (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Industry-Leading Training

Work Perks Discount Program

Free Uniforms

Job summary

Cambridge Security Services is seeking a reliable Retail Armed Security Officer to support safety and security operations at a high-end retail store in Hollywood, FL. The role includes foot patrols, greeting customers, and responding to emergencies while upholding company protocols on shoplifting and apprehensions.

The ideal candidate is disciplined, attentive, and committed to world-class service, with strong judgment and calmness under pressure; a professional presence is essential in a

Qualifications

• High School Diploma or equivalent.
• 21 years of age or older.
• Ability to pass background screening and drug test.
• Ability to pass a mental health assessment.

Responsibilities

• Perform security patrols of designated areas on foot or in vehicle.
• Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons.
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Permit authorized people to enter property and monitor entrances and exits.
• Investigate and prepare reports on accidents, incidents, and suspicious activities.
• Aid customers, employees and visitors in a courteous and professional manner.

Skills

Verbal communication

Written communication

Active listening

Situational awareness

Customer service

Staying calm under pressure

Judgment

Professional appearance

Education

High School Diploma or equivalent

Job description

Position Overview

We are seeking a reliable, professional Retail Armed Security Officer to support safety and security operations at retail store. The ideal candidate is disciplined, attentive, and committed to providing world-class customer service. This role involves performing duties that include foot patrol, greeting customers, responding effectively to emergency situations, and preventing criminal activity by acting as a visual deterrent. Officers must maintain a courteous and professional demeanor while strictly adhering to company protocols regarding shoplifting and physical apprehensions.

Logistics and Compensation

• Location: Hollywood, FL
• Job Type: Full-time
• Pay Rate: $19.50- $20.00 per hour

Availability & Schedule

• Hours: 40
• Schedule: Wednesday to Sunday 1500-2300

Ideal Candidate

Our ideal candidate is dependable, observant, and professional, with a strong commitment to maintaining a safe and welcoming environment. They demonstrate excellent judgment, remain calm under pressure, and take initiative when responding to security situations. They communicate clearly, uphold high customer service standards, and represent the community with a polished and respectful presence in a fast paced, high-end setting.

Key Responsibilities

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized people to enter property and monitor entrances and exits
• Investigate and prepare reports on accidents, incidents, and suspicious activities
• Aid customers, employees and visitors in a courteous and professional manner

Licensing

• Possess valid Florida Class D and G security licenses
• Possess valid Driver's License

Minimum Requirements

• High School Diploma or equivalent
• 21 years of age or older
• Ability to pass background screening and drug test
• Ability to pass a mental health assessment

Skills Required

• Clear verbal and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Strong customer service skills
• Ability to remain calm under pressure
• Good judgment and situational awareness
• Professional appearance, demeanor, and attitude

Other

• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must be able to successfully complete all training required for the position

Physical Requirements & Work Environment

• Indoor and outdoor assignments. Exposure to various weather conditions
• Major Activities: Extended standing, walking, and sitting. Listening, observing, communicating
• Environmental Exposure: Ability to perform duties in both indoor and outdoor settings. Must be capable of working in diverse weather conditions, including extreme heat, cold, and rain, for extended periods.
• Hazardous Conditions: Occasional exposure to high-stress situations, including responding to emergencies or physical disturbances.
• Stationary & Mobile Positions: Ability to remain in a stationary position (sitting or standing), walk for extended periods, traverse the property, or move between posts for the duration of an 8-hour shift, or as operationally required. Must be able to maintain constant alertness and professional posture throughout the assigned period.
• Patrol Requirements: Ability to continuously walk on various surfaces including pavement, grass, and uneven terrain while conducting interior and exterior rounds.
• Emergency Response: Must be able to react quickly to emergency situations, which may include running, climbing stairs, or navigating obstacles.
• Sensory Abilities: Must have the visual acuity to monitor CCTV and observe surroundings, and the auditory ability to respond to alarms and communicate via two-way radio or telephone.
• Physical Maneuverability: Frequent reaching; occasional squatting, kneeling, or stooping to inspect vehicles or property.
• Lifting & Strength: Must be able to occasionally lift, carry, push, or move up to 50 pounds. This is typically required only in response to emergency situations, the relocation of safety equipment (e.g., fire extinguishers, traffic cones), or the removal of hazards from the property.
• Effective Communication: Ability to clearly exchange information, provide instructions, and draft written reports in English.
• Cognitive Load: Must maintain mental alertness and attention to detail during long periods of observation.

Benefits (Full-Time Employees)

• Major Medical
• Dental & Vision Insurance
• Paid Vacation
• Industry-Leading Training
• Work Perks Discount Program
• Free Uniforms