Retail Apparel Supervisor – $24–$27/hr + Commission

christysports; Aspen (CO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Free Employee Ski Pass

Free meals during shifts

40% employee product discount

Referral Program

Medical, Dental, Vision insurance

Life Insurance & AD&D

Flexible Spending Accounts

401(k) with company match

Paid Time Off

Paid Sick Time

Parental Leave

Disability coverage

Job summary

Christy Sports, located inside the St. Regis Aspen Resort, is seeking a hands-on Softgoods Supervisor to lead the apparel department. You will coach staff, craft compelling displays, and ensure a stylish, welcoming shopping experience for guests from around the world.

You will work closely with the Store Manager and resort team to align with Christy Sports and St. Regis standards, creating growth paths toward Store Manager roles and enhancing the guest journey.

Qualifications

• Experience leading teams in retail or hospitality environments.
• Strong communication and coaching abilities to develop staff.
• Ability to create memorable guest experiences through service and product recommendations.

Responsibilities

• Lead the daily operations of the softgoods department, establishing priorities and maintaining an organized, stylish, and shoppable environment.
• Provide day-to-day direction, coaching, and support to employees on product knowledge and guest service.
• Create memorable guest experiences through personalized service and thoughtful product recommendations.
• Implement visual merchandising plans and seasonal setups that are brand-aligned and engaging.
• Ensure merchandise is priced, stocked, clean, and presented to brand standards.
• Monitor sales trends, inventory needs, and guest feedback to identify improvements.
• Motivate the team to hit sales goals while maintaining a guest-focused atmosphere.
• Delegate daily tasks, follow up on execution, and recognize strong performance.
• Partner with Store Manager to open/close and lead when manager is unavailable.
• Support inventory accuracy, loss prevention, safety, and company policies.

Skills

Leadership

Customer service

Communication

Visual merchandising

English fluency

Team motivation

Sales coaching

Problem solving

Tools

POS systems

Inventory systems

Job description

About Christy Sports:

At Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing. In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.

Headquartered in Lakewood, Colorado, Christy Sports is one of the leading outdoor specialty retailers in the nation with more than 50 locations in Colorado, Utah, Washington, and Montana. In addition to offering a broad selection of retail merchandise in its stores and through multiple e-commerce sites, Christy Sports is a leading provider of Rental and Equipment Services. During the winter off-season, the Company operates highly professional outdoor businesses including Patio Furniture & Cycling to inspire further and enable Christy Sports guests’ healthy lifestyles, and to leverage its operational infrastructure and passionate employee base.

Share the stoke for the Christy Sports Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Summary Description:

This isn’t your typical retail environment. Located inside the renowned St. Regis Aspen Resort, our store serves guests from around the world who expect personalized service, thoughtful product recommendations, and an elevated shopping experience.

We are looking for a style-savvy, hands-on leader to oversee our softgoods apparel department. The Softgoods Supervisor leads the sales floor, coaches employees, creates compelling visual displays, and ensures the department consistently delivers an organized, stylish, and welcoming experience. This role works closely with the Store Manager and St. Regis team to create a cohesive guest experience that reflects the standards of both Christy Sports and the resort—all just steps from Aspen Mountain.

This position also provides meaningful retail leadership experience and an opportunity to prepare for future Assistant Store Manager or Store Manager roles within Christy Sports.

Job Responsibilities:

• Lead the daily operations of the softgoods department, establishing priorities and ensuring an organized, stylish, and shoppable environment.
• Provide day-to-day direction, coaching, and support to employees on product knowledge, selling skills, guest service, and department expectations.
• Create memorable guest experiences through personalized service and thoughtful product recommendations.
• Implement visual merchandising plans and seasonal setups that are eye-catching, brand-aligned, and designed to encourage guest engagement.
• Ensure merchandise is accurately priced, fully stocked, clean, and presented according to brand standards.
• Monitor sales trends, product performance, inventory needs, and guest feedback to identify opportunities to improve results.
• Motivate the team to achieve individual and department sales goals while maintaining a collaborative, guest-focused environment.
• Delegate daily responsibilities, follow up on execution, and recognize strong performance.
• Partner with the Store Manager to open and close the store and serve as a trusted floor leader when the Store Manager is unavailable.
• Help resolve guest concerns and operational challenges, escalating issues when appropriate.
• Uphold the standards of the St. Regis Aspen Resort and partner closely with the hotel team to create cohesive and positive guest experiences.
• Support inventory accuracy, loss prevention, safety, and company policies and procedures.
• Perform additional responsibilities and participate in projects that support the needs of the store and business.

Required Skills/Abilities:

• A passion for apparel, fashion, visual merchandising, and creating standout guest experiences.
• Previous retail, hospitality, or customer-facing experience.
• Previous experience providing day-to-day leadership, coaching, or direction to others preferred.
• Strong communication skills and a natural ability to lead, motivate, and support a team.
• Sound judgment and the ability to confidently resolve guest and operational concerns.
• Ability to understand sales trends, product performance, and customer feedback.
• Comfort using point-of-sale, inventory, and other basic retail technology systems.
• Ability to collaborate effectively with Christy Sports employees and St. Regis partners.
• Fluency in written and spoken English.
• Availability to work a retail schedule that includes split shifts, evenings, weekends, and holidays.

The Perks and Benefits: ( * Benefits for Year Round Full-Time Employees)

• Free Employee Ski Pass
• Free meals during working shifts provided by the hotel
• Team members enjoy a 40% discount on products (some exclusions apply)
• Referral Program
• Medical, Dental, and Vision insurance*
• Employer Paid Basic Life Insurance and AD&D*
• Voluntary Life Insurance (Employee/Spouse/Child)*
• Health Care and Dependent Care Flexible Spending Accounts*
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off*
• Paid Sick Time (State applicable)
• Paid Parental Leave*
• Short-Term and Long-Term Disability*

Equal Opportunity Employer:

Christy Sports is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

The budgeted hourly range for this position is $24–$27 per hour, plus commission. Actual pay will be based on relevant experience, skills, and other job‑related factors.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate