Retail Alterations Specialist: Precision Fit & Service

The Men's Wearhouse, Inc.; Dedham (MA); On-site; USD 24,000 - 38,000; Full time

Job summary

The Men’s Wearhouse, Inc. is seeking a Retail Store Tailor—Alterations to provide precise clothing alterations, measurements, fittings, and repairs within a fast-paced retail environment.

You will contribute to superior customer satisfaction while maintaining quality and efficiency in the tailoring process. Ideal candidates demonstrate strong sewing skills, attention to detail, and the ability to adapt to changing workloads.

Qualifications

• Proficient sewing and alteration skills.
• Ability to maintain high quality standards.
• Excellent time management and reliability.

Responsibilities

• Perform standard alterations with precision.
• Maintain an average of 60 minutes of productive alteration work per hour.
• Ensure garments meet high-quality standards and are pressed for a clean finish.
• Keep workspace clean, organized, and well-maintained.
• Tag, organize, and deliver completed work to customers.
• Assist with inventory by monitoring tailoring supplies and replenishment.
• Support front-of-house tasks and assist customers as needed.
• Contribute to customer consultations with guidance on alterations and fit.
• Deliver an exceptional customer experience through attentiveness and solutions.
• Uphold professional appearance and effective teamwork.

Skills

Sewing

Alterations

Attention to detail

Time management

Customer service

Tools

Sewing machines

Job description

The Men’s Wearhouse, Inc. is seeking a Retail Store Tailor—Alterations to provide precise clothing alterations, measurements, fittings, and repairs within a fast-paced retail environment.

You will contribute to superior customer satisfaction while maintaining quality and efficiency in the tailoring process. Ideal candidates demonstrate strong sewing skills, attention to detail, and the ability to adapt to changing workloads.