Retail AI & Automation Director

Family Dollar; Chesapeake (VA); On-site; USD 190,000 - 210,000; Full time

Job summary

Family Dollar is seeking an IT Director of AI & Automation to lead strategy, development, and deployment of AI initiatives across the retail enterprise. The role drives efficiency, enhances customer experience, and optimizes supply chain with ML, generative AI, RPA, and intelligent systems.

The ideal candidate blends deep technical expertise with retail domain knowledge and strong leadership to translate business strategy into scalable, secure AI solutions.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering (Master’s preferred).
• 10+ years of progressive IT experience with 3+ years leading AI, ML, or automation programs.
• Experience in retail, omnichannel commerce, or consumer-facing environments.
• Expertise in AI/ML frameworks, data engineering, cloud platforms (AWS, Azure, or GCP), and RPA tools.
• Strong leadership, communication, and stakeholder management skills.
• Ability to translate business strategy into scalable, secure AI solutions.

Responsibilities

• Develop and execute a multi-year AI and automation roadmap for the enterprise.
• Identify high-value use cases across merchandising, supply chain, and store operations.
• Establish KPIs to measure ROI, adoption, and performance of AI initiatives.
• Oversee architecture, development, and integration of AI/ML, RPA, and data pipelines.
• Ensure solutions integrate with POS, ERP, CRM, and inventory systems.
• Promote MLOps, cloud-based AI infrastructure, and data governance.
• Lead cross-functional collaboration with Data & Analytics, Merchandising, and Finance.

Skills

AI/ML frameworks

Data engineering

Cloud platforms

RPA tools

Retail systems knowledge

Leadership

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering

Master’s degree preferred

Tools

AWS

Azure

GCP

Job description

Family Dollar is seeking an IT Director of AI & Automation to lead strategy, development, and deployment of AI initiatives across the retail enterprise. The role drives efficiency, enhances customer experience, and optimizes supply chain with ML, generative AI, RPA, and intelligent systems.

The ideal candidate blends deep technical expertise with retail domain knowledge and strong leadership to translate business strategy into scalable, secure AI solutions.