Retail Admin & Team Support Coordinator

The TJX Companies, Inc.; Knoxville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Life insurance

Job summary

The TJX Companies, Inc. is hiring for a store-support role at our Knoxville location.

You will assist management with administrative functions, engage customers to ensure an exceptional shopping experience, and contribute to maintaining a clean, organized store environment. You will participate in interviews and onboarding, manage associate records, and support scheduling, expense monitoring, and inventory needs.

Qualifications

• 1 year retail experience and 6 months of leadership experience
• Flexible schedule including nights and weekends
• Excellent communication and organizational skills with attention to detail

Responsibilities

• Supports store management in the execution of store related administrative functions.
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
• Role models outstanding customer service.
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
• Maintains Associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper Associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Skills

Communication

Organization

Teamwork

Multi-tasking

Leadership experience

Customer service

Job description

The TJX Companies, Inc. is hiring for a store-support role at our Knoxville location.

You will assist management with administrative functions, engage customers to ensure an exceptional shopping experience, and contribute to maintaining a clean, organized store environment. You will participate in interviews and onboarding, manage associate records, and support scheduling, expense monitoring, and inventory needs.