Retail Account Manager (Remote - US), Services

Hexagon AB; Kentucky; Remote; USD 80,000 - 100,000; Full time

Job summary

A global technology leader is seeking a Retail Account Manager to drive new customer acquisition in the retail vertical. This remote position requires 5+ years of experience in selling enterprise software and a background in the physical security industry. The role emphasizes relationship management, sales cycle effectiveness, and collaboration with product teams to meet revenue targets. Join a team that values your ideas and contributions and work in an inclusive environment where diversity is embraced.

Benefits

Fully remote work option

Collaborative team environment

Career growth opportunities

Open and honest feedback

Qualifications

• 5+ years of experience selling enterprise software.
• 5+ years of retail vertical experience, preferably in the physical security industry.
• Willingness to travel 30-50% of the time in the US.

Responsibilities

• Generate leads, follow up, and close deals with key customers.
• Manage complex sales cycles with customers and consultants.
• Develop long-term relationships with potential customers.

Skills

Lead generation

Sales cycle management

Relationship management

Customer satisfaction

Data compilation

Collaboration

Interpersonal skills

Independence

Education

BSc or BA in Computer Science or Business Administration

Tools

MS Suite

Salesforce

Job description

Job Location (Short): Madison, Alabama-USA

Workplace Type: Remote

Business Unit: SIG

Responsibilities

Hexagon’s Physical Security Team, formerly Qognify, Inc. is seeking a Retail Account Manager to build and execute the go-to-market strategy for the US retail vertical, focusing on new customer acquisition and support in this vertical.

• Generate leads, follow up, and close deals with key system integrators and large customers.
• Manage complex sales cycles with customers, system integrators, and industry consultants to achieve sales quotas.
• Develop long-term relationships with potential customers and partners based on business value.
• Manage customer expectations to ensure high satisfaction levels.
• Compile data on customer interactions for accurate sales forecasting and feedback to leadership.
• Collaborate with product sales teams to create customer synergies.
• Work with marketing to support industry events, content creation, and communication.
• Achieve quarterly and annual billing and revenue targets.

Education / Qualifications

• Passion for identifying, pursuing, and closing new opportunities.
• Ability to work independently and utilize organizational resources effectively.
• 5+ years of experience selling enterprise software.
• 5+ years of retail vertical experience preferably in the physical security industry in the Americas or globally
• Strong interpersonal skills built on trust and value
• Willingness to travel 30-50% of the time in US; limited international travel.
• Experience with a global company is a plus.
• BSc or BA in computer science, business administration, or equivalent preferred.
• Proficient in MS Suite and Salesforce (or similar CRM).

To thrive in this role, you need to?

• Be curious, be confident, be motivated to drive success
• Love challenges and finding their solutions
• Be a true team player
• Meet your goals and enjoy making an immediate impact on the business

What do we offer you?

• 100% remote office with travel to client sites
• A great team of colleagues who work collaboratively and share knowledge
• Having a voice and making an impact
• Open and honest feedback
• Challenging role with career growth opportunities

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more athexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.