Retail 2nd Assistant Manager - Guest Experience & Growth

Newell Brands

Deer Park (NY)

On-site

USD 24,000 - 30,000

Full time

3 days ago

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Job summary

Newell Brands’ Yankee Candle division in New York seeks a Retail 2nd Assistant Manager to support store leadership, coach teams, and drive guest experience and sales. Candidates with 2+ years in retail management, strong leadership, and excellent communication are preferred.

The role requires flexible hours, including weekends and holidays, and proficiency with retail software and MS Office. The position offers hourly compensation in the NY market, with base pay range cited as $17.68 to $22.10

Qualifications

High School completion or equivalent GED.
Proven experience in a retail management role (2 years preferred).
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficient in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented.
Must be able to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Responsibilities

Assist in building a high-performing team that represents our Newell Brand Values.
Contribute to effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Assist to motivate, inspire, and retain top talent.
Provide coaching and foster a positive work environment.
Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
Deliver an emotionally engaging guest experience by understanding guest needs through product knowledge and connection.
Maximize sales potential by implementing company selling strategies and coaching to selling behaviors.
Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Build lasting customer relationships to enhance loyalty.
Maintain store appearance by implementing visual standards through flawless execution of plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
Assist in analyzing the business, creating action plans that ensure effective execution of all operational activities.
Identify root causes and help create action plans that drive results.
Ensure clear team communication that creates understanding and alignment.
Support inventory management activities and control expenses.
Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
Consistently achieve KPI goals through planning and performance improvement.