Restoration Technician Lead Fire Water Mold

Rytech of Greater Chattanooga; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A Restoration Technician at a leading water damage industry company is responsible for daily mitigation and remediation assignments. The role emphasizes customer communication, strong time management skills, and adherence to safety protocols. Ideal candidates will have restoration experience, excellent communication skills, and the ability to follow directions.

Benefits

Competitive Compensation and Benefits

Industry Training and Advancement Opportunities

Recession-Proof Industry

Qualifications

• Restoration experience (Mitigation, Remediation, Construction) is a plus.
• Experience with Insurance claims is a plus.
• Knowledgeable of iPad features.

Responsibilities

• Handle daily service of mitigation assignments and customer communications.
• Communicate daily with the Operations Manager.
• Maintain a daily update of all files in the MICA app.

Skills

Communication

Customer Service

Time Management

Mold Remediation

Job description

Benefits/Perks

Recession-Proof Industry Providing The Opportunity To Give Back

Competitive Compensation and Benefits

Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary A Restoration Technician is responsible for the daily service of mitigation assignments, as well as remediation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

Be available by phone and email during scheduled on-duty hours

Communicate daily with the Operations manager/Assistant OPS Manager

Maintaining a company-issued vehicle

Fleet Vehicle Handbook, SDS sheet, Equipment, Tools, Consumables, vehicle maintenance

Maintain a daily update of all files in the MICA app

Be available 24/7 when working on-call rotation

Communicate daily with customers/Insurance personnel/other team members

Maintain good time management with handling existing/new assignments

Be able to listen and follow safety protocols, as well as wear proper PPE

Be able to read and understand a mold remediation estimate to start new assignments

Qualifications

Restoration (Mitigation, Remediation, Construction) experience a plus

Experience working with Insurance claims is a plus

Excellent communication and customer service skills

Willing to travel in times of need

CAT situations

Helping other Areas

Must be knowledgeable of Ipad features

Must be able to listen and follow directions

Must be able to lift and maneuver heavy equipment/contents

IICRC Certifications a plus (WRT/ASD)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.