Restoration Technician — Emergency Response & Training

servpro-careers; Gorham (ME); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

SERVPRO is seeking a diligent team member to respond to service calls and perform assigned production tasks under guidance from the Crew Chief. You will help keep vehicles, equipment, and facilities clean and organized while ensuring customer needs are met and jobs are completed to SERVPRO standards.

You will participate in safety training, follow PPE protocols, and support the crew with tasks to ensure smooth jobsite execution and timely completion of services.

Qualifications

• Experience in field service or production support preferred.
• Ability to follow guidelines and safety policies.
• Willingness to participate in training and certification programs.

Responsibilities

• Notify Crew Chief of any customer needs or concerns.
• Communicate effectively to ensure customer satisfaction.
• Report service issues promptly.
• Assist Crew Chief and team with tasks at the job site.
• Help prepare and load equipment before and clean up after jobs.
• Maintain clean and organized vehicles, equipment, and facilities.
• Follow safety policies and wear PPE at all times.

Skills

Customer service

Safety awareness

Teamwork

Job description

SERVPRO is seeking a diligent team member to respond to service calls and perform assigned production tasks under guidance from the Crew Chief. You will help keep vehicles, equipment, and facilities clean and organized while ensuring customer needs are met and jobs are completed to SERVPRO standards.

You will participate in safety training, follow PPE protocols, and support the crew with tasks to ensure smooth jobsite execution and timely completion of services.