Restoration Technician

Servpro Industries, Inc.; West Covina (CA); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Paid On-the-Job Training

Medical benefits

Opportunity for overtime

Job summary

A restoration service company in California is seeking motivated individuals to join their team. You will respond to service calls, ensuring customer needs are met while working in a physically demanding and fast-paced environment. Responsibilities include maintaining equipment, preparing work areas, and providing top-level customer service. The ideal candidate enjoys working in challenging situations, can multitask, and is detail-oriented. This opportunity offers paid training and medical benefits, with compensation ranging from $19.00 to $26.00 per hour.

Qualifications

• Must provide the highest level of customer service.
• Ability to clearly document service calls & report back to the office.
• Valid CA issued Drivers License and clean driving record.

Responsibilities

• Respond to service calls as needed and perform services as assigned.
• Ensure clear two-way communication with the office and other technicians.
• Perform end-of-day/end-of-job cleanup and breakdown to leave the job site clean.

Skills

Customer service

Multitasking

Teamwork

Problem-solving

Job description

Do you enjoy helping people through difficult situations?

Then don’t miss your chance to join our restoration team. In this position, you will be making a difference every day. We have a sincere drive toward helping make fire, water, & property damage “Like it never even happened”!

We seek someone comfortable working hard in challenging situations, enjoys meeting new people, self–motivated, dependable, has a positive attitude, able to multitask & works well in a team environment, enjoys supervising others, and is a serious multi-tasker. Maintaining a professional appearance as a representative of the company is essential. If you are self‑motivated and have good people skills, then you’ll thrive in this satisfying work environment.

Job Description

Respond to service calls as needed and perform services as assigned. Communicate with the office to make sure all customer needs are met. Support other production personnel, as required. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each day
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Ensure clear two‑way communication with the office and other technicians (especially regarding customer needs and concerns)
• Perform end‑of‑day/end‑of‑job cleanup and breakdown to leave the job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the warehouse, and while traveling

Qualifications

• Must provide the highest level of customer service
• Ability to clearly document service calls & report back to the office
• 100% Paid On‑the‑Job Training
• Opportunity for overtime
• Medical benefits offered
• Experience in cleaning/restoration, handyman, construction, or drywall is a plus!
• IICRC certifications are a plus!
• Ability to complete a background check subject to applicable law
• Valid CA issued Drivers License and clean driving record

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawl spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Due to the emergency nature of the position, we are looking for someone who lives near the 71 highway or within a fifteen to twenty‑minute drive and can respond to calls quickly during the week, weekends and nights.

If you are up for a challenging yet rewarding career, forward your resume to schedule an introduction.

Compensation: $19.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.