Restoration Technician

Servpro Industries, Inc.; Katy (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Servpro Industries, Inc. is hiring a Restoration Technician to respond to service calls and perform tasks per SERVPRO guidelines. You will work with the crew chief and teammates to prepare rooms, stage equipment, and complete projects efficiently.

The role requires effective communication, reliability, and the ability to travel locally. Candidates should be prepared for physically demanding work and adherence to safety standards in varied environments.

Qualifications

• Effective oral communication is essential for interacting with customers and team members.
• Experience in cleaning/restoration is preferred to handle job site tasks.
• Ability to travel locally and out of state as needed for assignments.
• High school diploma or GED is required; IICRC certifications are preferred for advancement.

Responsibilities

• Respond to service calls as needed and perform assigned restoration tasks following guidelines.
• Communicate with crew chief to ensure customer needs are met and expectations are managed.
• Support crew chief and other production personnel in daily duties, including equipment prep and cleanup.
• Clean and maintain vehicles, equipment, warehouse, and office spaces as required.
• Inventory and load vehicles with equipment and supplies for each project.
• Prepare rooms for work activities and set up staging areas for equipment.
• Maintain a clean and orderly job site both during and after projects.
• Ensure clear two-way communication with crew chief and other technicians about customer concerns.
• Follow safety and risk management guidelines on site and while traveling.

Skills

Effective oral communication

Experience in cleaning/restoration

Ability to travel locally and out of 0

Self-motivated and dependable

Education

High school diploma/GED

IICRC certifications preferred

Job description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Restoration Tech. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and the ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.