Restoration Technician

ServiceMaster Clean of Fraser Valley; Raleigh (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking team as a Mitigation Technician, where you will play a crucial role in restoring properties affected by disasters. This dynamic position involves responding to emergencies, performing essential restoration tasks, and providing exceptional customer service. With a commitment to training and development, this company offers a supportive environment for career growth. If you are detail-oriented, enjoy working in a fast-paced setting, and are passionate about helping others, this opportunity is perfect for you. Be part of a trusted leader in the restoration industry and make a difference in the lives of those affected by disasters.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Opportunities for overtime and bonuses

Qualifications

• Experience in mitigation, restoration, or construction is preferred but not required.
• IICRC certifications are a plus.

Responsibilities

• Respond to emergency calls for water, fire, and mold damage restoration.
• Perform water extraction and drying processes.
• Maintain accurate documentation of job progress.

Skills

Customer Service Skills

Communication Skills

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Dehumidifiers

Air Movers

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Us:

Servpro Team Bisig is a trusted leader in the restoration industry, specializing in water, fire, and mold damage restoration. We help residential and commercial clients recover from disasters quickly and efficiently. Our team is dedicated to professionalism, quality work, and customer satisfaction.

Job Summary:

We are looking for a Mitigation Technician / Restoration Technician to join our team. This role involves responding to water, fire, mold, and storm damage emergencies, mitigating losses, and restoring properties. The ideal candidate is a hard-working, detail-oriented individual who thrives in a fast-paced environment and enjoys helping others.

Responsibilities:

• Respond to emergency calls for water, fire, and mold damage restoration.
• Perform water extraction, drying, and dehumidification processes.
• Assess damages and determine the best course of action for mitigation and restoration.
• Conduct demolition and debris removal when necessary.
• Clean and restore contents affected by fire, smoke, or water damage.
• Set up and monitor drying equipment such as air movers and dehumidifiers.
• Assist with mold remediation following safety and industry standards.
• Maintain accurate documentation of job progress and equipment usage.
• Communicate professionally with customers, insurance adjusters, and team members.
• Follow OSHA and company safety regulations.
• Perform basic construction and repair tasks as needed.
• Keep company vehicles and equipment clean, organized, and maintained.

Qualifications:

• High school diploma or equivalent.
• Experience in mitigation, restoration, construction, or a related field is preferred but not required (we provide training).
• IICRC certifications (WRT, ASD, FSRT, AMRT) are a plus.
• Ability to work in a physically demanding environment (lifting up to 50 lbs, standing, bending, climbing ladders).
• Comfortable working in various conditions, including water-damaged and smoke-affected properties.
• Valid driver’s license and a clean driving record.
• Ability to pass a background check and drug screening.
• Strong communication and customer service skills.
• Willingness to be on-call for emergency response.

What We Offer:

• Competitive pay based on experience.
• Opportunities for overtime and bonuses.
• Paid training and certifications.
• Career growth opportunities within the company.
• A supportive team and positive work environment.