Restoration Technician

iicrc-careers; Pelham (AL); On-site; USD 36,000 - 50,000; Full time

Job summary

SERVPRO Franchise is seeking a Restoration Technician to join our team. You will respond to service calls, assist with fire and water damage restoration, and help ensure customer needs are met while following production guidelines.

The role emphasizes teamwork, dependable performance, and the ability to work in challenging environments. This position offers local travel and opportunities for growth within the SERVPRO network.

Qualifications

• Effective oral communication is essential for interacting with customers and team members.
• Interpersonal skills help in supervising others and coordinating with crews.
• Must be able to multitask in dynamic restoration environments.

Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Skills

Effective oral communication

Interpersonal skills

Multitasking

Education

High school diploma/GED

IICRC certifications

Job description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project


• Maintain a clean and organized vehicle and clean equipment appearance


• Prepare rooms/areas for work activities


• Set up staging area and equipment for each project


• Leave job site with a clean and orderly appearance


• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions


• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)


• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance


• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication


• Experience in cleaning/restoration preferred


• High school diploma/GED


• IICRC certifications preferred


• Ability to travel locally and out of state as necessary


• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and the ability to lift up to 100 pounds with assistance


• Exposure to chemicals


• Walking and standing for long periods of time, driving, sitting, climbing,


• Ability to climb ladders and work at ceiling heights


• Ability to work in tight spaces (e.g., crawls spaces under buildings)


• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.