Restoration Technician

Rainbow Restoration; Upper Marlboro (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Rainbow International Restoration is seeking a dedicated Restoration Technician to join our team in Maryland. You will help restore carpets, upholstery and other materials damaged by water, smoke, or fire, while maintaining schedules and communicating clearly with customers.

The role requires reliability, the ability to lift up to 100 pounds, a valid driver's license, and comfortable interaction with customers and supervisors.

Qualifications

• Experience in restoration or construction is helpful but not required.
• Must have a valid driver's license.
• Able to occasionally lift up to 100 pounds and be comfortable with heights.
• Excellent communication skills and basic computer literacy required.

Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage cleanup.
• Establish and maintain a schedule to ensure services are delivered on time.
• Respond to roof damages and water jobs, initiating water mitigation per IICRC standards.
• Communicate with customers about scope of work and review paperwork.
• Maintain restoration and cleaning equipment and ensure availability.
• Perform marketing tasks to sell additional services or develop business as needed.
• Assist in cross-training in related positions as required.

Skills

Valid Driver's License

Excellent communication

Computer literate

Job description

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self‑motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day‑to‑day basis.

Specific Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage clean‑up
• Establish and maintain a schedule to ensure all services are delivered in a timely manner
• Respond to roof damages
• Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow International's process
• Communicate with customers about scope of work and review necessary paperwork
• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
• Perform marketing tasks to sell additional services or develop additional business as required
• Perform other duties as needed which may include cross‑training in related positions

Job Requirements

• Restoration and construction experience helpful, but not required
• Valid Driver's License
• Able to occasionally lift and/or move up to 100 pounds.
• Be not afraid of heights
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent communication skills

Benefits

Benefits package varies by location.

Legal Disclaimer

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.