Restoration Technician

ServiceMaster Clean of Fraser Valley; Cumming (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in restoration services is seeking a dedicated Mitigation Technician to join their dynamic team. This role is crucial in responding to emergencies caused by water, fire, and mold, ensuring properties are restored efficiently and effectively. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and a commitment to customer satisfaction. With opportunities for training and career advancement, this position offers a supportive work atmosphere where your contributions make a significant impact in helping clients recover from disasters. If you are hardworking and detail-oriented, this is the perfect opportunity for you.

Benefits

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Opportunities for overtime and bonuses

Career growth opportunities

Supportive team environment

Qualifications

• Experience in mitigation, restoration, or construction preferred but not required.
• IICRC certifications are a plus.

Responsibilities

• Respond to emergency calls for water, fire, and mold damage restoration.
• Perform water extraction, drying, and dehumidification processes.
• Maintain accurate documentation of job progress.

Skills

Customer service skills

Communication skills

Ability to work in physically demanding environments

Time management

Education

High school diploma or equivalent

Tools

Drying equipment (air movers, dehumidifiers)

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Us:

Servpro Team Bisig is a trusted leader in the restoration industry, specializing in water, fire, and mold damage restoration. We help residential and commercial clients recover from disasters quickly and efficiently. Our team is dedicated to professionalism, quality work, and customer satisfaction.

Job Summary:

We are looking for a Mitigation Technician / Restoration Technician to join our team. This role involves responding to water, fire, mold, and storm damage emergencies, mitigating losses, and restoring properties. The ideal candidate is a hard-working, detail-oriented individual who thrives in a fast-paced environment and enjoys helping others.

Responsibilities:

• Respond to emergency calls for water, fire, and mold damage restoration.
• Perform water extraction, drying, and dehumidification processes.
• Assess damages and determine the best course of action for mitigation and restoration.
• Conduct demolition and debris removal when necessary.
• Clean and restore contents affected by fire, smoke, or water damage.
• Set up and monitor drying equipment such as air movers and dehumidifiers.
• Assist with mold remediation following safety and industry standards.
• Maintain accurate documentation of job progress and equipment usage.
• Communicate professionally with customers, insurance adjusters, and team members.
• Follow OSHA and company safety regulations.
• Perform basic construction and repair tasks as needed.
• Keep company vehicles and equipment clean, organized, and maintained.

Qualifications:

• High school diploma or equivalent.
• Experience in mitigation, restoration, construction, or a related field is preferred but not required (we provide training).
• IICRC certifications (WRT, ASD, FSRT, AMRT) are a plus.
• Ability to work in a physically demanding environment (lifting up to 50 lbs, standing, bending, climbing ladders).
• Comfortable working in various conditions, including water-damaged and smoke-affected properties.
• Valid driver’s license and a clean driving record.
• Ability to pass a background check and drug screening.
• Strong communication and customer service skills.
• Willingness to be on-call for emergency response.

What We Offer:

• Competitive pay based on experience.
• Opportunities for overtime and bonuses.
• Paid training and certifications.
• Career growth opportunities within the company.
• A supportive team and positive work environment.