Restoration Team Coordinator

Apex Restoration DKI; Knoxville (TN); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health/ Vision/ Dental

Aflac

Paid Time Off

Company laptop

Descrizione del lavoro

Apex Restoration DKI is seeking a Restoration Team Coordinator in Knoxville, TN. You will support multiple restoration projects, act as the first point of contact for customers, and coordinate site inspections and contract setups.

The role involves tracking payments and updating the JMR and reports daily. Applicants should have construction exposure or willingness to learn, plus experience with PSA/XactAnalysis/Xactimate is a plus.

Competenze

• Detail-oriented and able to follow through to project completion.
• Strong time management and ability to juggle multiple projects.
• Excellent verbal and written communication, teamwork, and accuracy.

Mansioni

• Coordinate and support multiple restoration projects.
• Schedule inspections and update notes and control points for new claims.
• Set up contracts and track customer payments for each project.

Conoscenze

Detail-oriented

Time management

Effective communication

Strumenti

PSA

XactAnalysis

Xactimate

Descrizione del lavoro

Restoration Team Coordinator

Welcome to Apex Restoration DKI! If you're looking for a strong company with great core values that cares about the employees just as much as the customer, this is the place for you. Apex Restoration DKI is a fast-moving, progressive environment that will teach you new skills and help perfect the ones you may already have! We were born in 2007 and we have become a career path for many people! If you're a person that is looking to excel, climb, and grow as an individual, then we would love to have you join our family.

https://www.apexdki.com/

Apex DKI is an equal opportunity employer.

We love our Veterans! Veterans are encouraged to apply!

The Restoration Team Coordinator reports to the Project Manger. The Team Coordinator supports, facilitates, and coordinates the work of multiple projects. The Team Coordinator is the first point of contact with the customer. The Team Coordinator schedules the Estimator for site inspection and updates all notes and control points for the new claim. The Team Coordinator sets up the contract signing with the customer and keeps track of payments for each project. The Team Coordinator manages Accounts Receivables for the life of the project and makes collection calls. The Team Coordinator updates the Job Management Report (JMR) and attends JMR meeting daily. The Team Coordinator attends weekly meetings with the Compliance Manager. The Team Coordinator attends weekly meetings with the Accounts Receivable Manager. The Team Coordinator ensures accuracy of time sheets for all hourly team members. The Team Coordinator collects and uploads fuel receipts. The Team Coordinator collects assets from departing employees and returns equipment to helpdesk.

Please note, that if you are selected to be reviewed for the position, there are several steps in the pre-interview process.

Accountabilities:

• Must be detail-oriented and follow through to completion of a project
• Excellent skills in verbal/written communication, teamwork, accuracy, conflict resolution, cost management and time management
• Manage multiple projects simultaneously
• Computer skills and ability to maneuver multiple systems/software
• Foster positive relationships with team members, clients, and insurance adjustors
• Perform all aspects of job with high integrity
• May work 40+ hours per week (overtime must be pre-approved by Project Manager)
• May be on call and on phone rotation during catastrophic events
• Perform other responsibilities as required

Required Qualifications:

• Previous construction experience preferred, but will train the right candidate
• Experience with PSA, XactAnalysis, and Xactimate a plus
• Valid Driver's License & eligibility to work in the United States
• Ability to pass a background check and drug screen
• No felony convictions

Compensation:

• Salary $20.00/hr plus comission
• Commission plan after 90 days pobbsily earning 20% to 40% in yearly earning!
• Health/ Vision/ Dental/ Aflac
• Paid Time Off
• 8 Paid Holidays
• Company laptop provided