Restoration Supervisor: Lead Projects & Customer Care

Servpro Industries, Inc.; Nashville (TN); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A leading restoration company is seeking a Restoration Supervisor to coordinate and manage service activities. The ideal candidate will have strong communication skills and experience in cleaning/restoration. Responsibilities include enhancing customer satisfaction, supervising technicians, and ensuring safety during restoration processes. This position offers competitive pay and opportunities for development.

Qualifications

• Effective written and oral communication is necessary.
• Experience in cleaning/restoration preferred.
• IICRC certifications preferred.

Responsibilities

• Manage customer experience and satisfaction.
• Communicate clear expectations to restoration technicians.
• Coordinate production processes and ensure quality control.
• Identify safety hazards and ensure safe work practices.
• Document detailed job files.

Skills

Communication

Math skills

Computer skills

Education

High school diploma/GED

Job description

A leading restoration company is seeking a Restoration Supervisor to coordinate and manage service activities. The ideal candidate will have strong communication skills and experience in cleaning/restoration. Responsibilities include enhancing customer satisfaction, supervising technicians, and ensuring safety during restoration processes. This position offers competitive pay and opportunities for development.