Restoration/Reconstruction Project Manager

SERVPRO Team Miller; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Matching

Company Paid Life Insurance

Commissioned Bonus Structure

Paid Time Off

Paid Holidays

Job summary

SERVPRO Team Miller is seeking a Reconstruction Project Manager to plan and execute reconstruction projects, ensuring high-quality service for customers, clients, and subcontractors. You will manage the customer experience, scope, and budget while coordinating with resource providers and ensuring permits where required.

The role requires excellent communication, a background in restoration/construction, and a focus on exceeding expectations.

Qualifications

• Clear communication skills are required.
• Experience in restoration/construction preferred.
• Background check completion as per law.
• 2 years of restoration background preferred.
• IICRC certifications are a plus.

Responsibilities

• Evaluate and sell reconstruction projects.
• Educate customers on process and expectations.
• Identify and document project scope of work.
• Maintain proactive customer communications.
• Obtain customer and client agreement on scope and estimate.
• Ensure permits are acquired as needed.
• Create project schedule, timeline, and budget.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with customers and clients.

Skills

Written and verbal communication

Restoration/Construction experience

Background check clearance

2 year restoration background

IICRC certifications (plus)

Education

High school diploma/GED

IICRC certifications (bonus)

Job description

SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000+ teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, and Indianapolis. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.

Do you love helping people through difficult situations?

Then don’t miss your chance to join our team as a Reconstruction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!

As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, sub-contractors, and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

Responsibilities

• Evaluate and sell projects
• Educate customers on process
• Identify and document project scope of work
• Maintain customer and client communications
• Obtain customer and client agreement on scope and estimate
• Ensure proper permits are acquired
• Create project schedule, timeline, and budget
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations with customers and clients

Qualifications

• Effective written and oral communication
• Experience in restoration and/or construction preferred
• High school diploma/GED
• Ability to successfully complete a background check subject to applicable law
• 2 year Restoration background is preferred
• IICRC certifications are a plus

Physical & Work Environment Requirements

• Exposure to extreme conditions such as heat
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights

Benefits Offered

• 401K Matching
• Company Paid Life Insurance
• Commissioned Bonus Structure
• Paid Time Off
• Paid Holidays