Restoration Project Team Leader

PuroSystems LLC; Chandler (AZ); On-site; USD 27,552 - 68,880; Full time

Benefits offered by this job

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Job summary

A leading emergency restoration company in Chandler, Arizona, is seeking individuals to manage restoration jobs, ensuring a high level of customer satisfaction. The role includes overseeing production processes, mentoring staff, and performing sales activities. Applicants should have strong organizational skills, the ability to multitask, and be capable of lifting 50 lbs. A competitive hourly wage between $20.00 - $50.00 is offered, alongside opportunities for training and growth.

Qualifications

• Willingness for continued learning and growth.
• Attention to details in organization and cleanliness.
• Ability to lift at least 50 lbs.
• Multitasking skills and handling deadlines.

Responsibilities

• Manage and complete jobs according to processes.
• Respond to service calls and set up job flow.
• Perform sales and marketing activities.
• Ensure customer needs are met on-site.
• Coach and train production staff technicians.

Job description

• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction and representing the brand
• Effectively perform all aspects of the production processes
• Continued development of production skills and expertise
• Financial asset and equipment management
• Following all uniform and policy guidelines in line with the Brand Identity Guide
• Always leaving jobsites with a clean and orderly appearance
• Coaching and training of production staff technicians
• Preventative maintenance on vehicles, equipment and oversight of facility maintenance
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates
• Attention to details in organization, cleanliness and care for facility, assets and equipment
• Aptitude with record keeping, recording information and communicating ‘the message’
• Awareness and respect for safety, using care are caution with teammates and customers
• Strength with multitasking and handling deadlines, organizational and leadership skills
• Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

Compensation: $20.00 - $50.00 per hour

“We Build Careers” - Steve White, President and COO

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

Do you have any current IICRC certifications or experience with estimating software? *

Are you able to lift at least 50 lbs. and be comfortable on your feet for prolonged periods of time? *

Do you have reliable transportation and a valid driver's license? *

At PuroClean We Provide:

Flexible Scheduling

Aggressive Competitive Wages

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

“Working for the PuroClean brand opened my eyes to the bigger picture. We’re all about servicing our community, building trust, and helping others. PuroClean provides opportunity to help you in your own career and further your education.”