Restoration Project Manager

Servprosalemcounty; New Jersey; On-site; USD 55,000 - 75,000; Full time

Job summary

A leading restoration company is seeking a Restoration Project Manager to lead restoration projects and teams. Responsibilities include managing job scopes, client communication, and team coordination to ensure operational excellence. Ideal candidates will have previous management experience and a strong focus on customer satisfaction.

Benefits

First-class compensation

Superior benefits

Career progression

Professional development

Qualifications

• Valid driver’s license required.
• At least 1 year of management/supervisory experience needed.
• IICRC certification preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects and crews.
• Ensure accurate scope of work and prepare estimates.
• Manage customer satisfaction and online reviews.

Skills

Management

Customer Satisfaction

Team Coordination

Communication

Negotiation

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Job description

SERVPRO of Salem County is hiring a Restoration Project Manager!

Benefits

SERVPRO of Salem County offers:

• First-class compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 1-3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.